Yes- I had the same problem and could not clean it off. It was a plastic sticker that melted on the iron plate- placed there by the manufacturer. I called Customer Service at Black and Decker, and after all their solutions failed- they sent me a new iron. But this one leaks water terribly to the point where the clothes are soaked after only 1 or 2 articles are ironed! I am beginning to lose faith in Black and Decker products.
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During the day to day use of a steam iron there can be normal buildup accumulate on the soleplate of the iron. Other things such as melted synthetic fibers, iron-on trims, and fusibles can also buildup on the sole plate of the iron. These can be removed with the use of a quality hot soleplate cleaner. Soleplate Cleaning Kits can be purchased from many service centers or can be found online by doing a search for “soleplate cleaning kit”.
If you have had the misfortune of getting melted plastic on the soleplate of your iron, you can remove that by taking a piece of Aluminum foil and sprinkling it with salt. Then take the hot iron and work it back and forth over the salt to break up the plastic and remove it from the bottom of the iron.
Avoid starches and be careful of synthetic materials. Also avoid zippers and buttons that can scratch the bottom of your iron.
Do not use the soleplate cleaners on your iron if it has a non-stick surface. With the non-stick surface you should not need the cleaning anyway. These surfaces can be damaged easily by anything abrasive. Do not use abrasive cleaners on any soleplate. Use the soleplate cleaning kit.
The holes in the bottom of our iron can be cleaned by using a pipe cleaner of a Q-tip.
Simply make sure the bottom is cool and then insert the pipe cleaner or Q-tip into the holes one by one and circle them around inside to clean out the hole.
If your iron has a “self clean” feature, do not over use it. It is recommended that you use it at least once per year, but not more then once per month.
Also look for my other tips on taking care of your steam iron.
If the steam button is
got stuck in the down position in your iron then follow this procedures to
release the stuck button:-- 1) First of all pull the button up.
You may have to coax it up; you canpry
it back to the up position with a needle. Grasp it firmly and pull it straight
off (it is fitted in place by friction only). 2) Below the button is a stem that
operates the valve, gently pull it back up with a pair of needle nose pliers
(careful - the stem is made up of plastic material). 3) Then replace the button (align the
stem into the hole on the bottom of the button to its exact position. Cycle the
button a few times with water in the reservoir. You should be back in the
ironing business now! :) It seems like it sticks when the iron is left
unused condition for a period of time; as if the valve gets stuck up when dry. leave water in it this time,
although the instruction manual says not to. But leaving the water in it may
not let it get dry. This will help.good luck.
Yes, there is a "Solution" you could use in the reservoir to remove the crud. First of all, STOP using tap water. What you have is mineral deposits inside your iron from using tap water. Use ONLY steam distilled water. I usually find this at my grocery store. To clean out your iron, use white vinegar in your iron instead of water. This is to CLEAN the iron ONLY! Do NOT use to press cloths! And make sure the steam and/or water flow very clear (free from "sand", dirty water/steam or any other contaminates BEFORE using iron to press your cloths. You may need to flush the iron with water (remember, steam distilled ONLY) more than once to get all of the vinegar out. Hope this helps...
Sorry to hear that! The burnt plastic smell indicates that the element over heated to a point that the heat radiation melted the substance. The internal heating element has shorted out and took with it vital accessories necessary for normal function of the steamer. Too many parts have become inoperative and the cost of repair is excessive. The only solution is to replace the streamer. Do not plug the defective unit into a live power outlet for safety reasons.
You could turn the iron on again - set to cotton or highest setting and allow it to completely burn off. Do this outdoors or well ventilated area indoors (no smoke detectors on!)
Or, you could warm the iron and use a plastic putty knife to scrape as much material from the iron as possible. A metal knife will scratch and mar the surface. When cool, use a scotchbrite pad to buff away remaining deposits on the iron.
Like what was posted before, the cause of the iron lights is on but the heaters are not hot is because either your heater connection is melted or rusted due to water seepage(steam irons). The lights power supply are tapped parallel to the heater supply thus lights is on. Solution is to dismantle the iron to replace the connectors or cables. Though not all iron is easy to dismantle