Question about Toto Cst744sl-12 Drake Ada 2 Piece Toilet 1.6 Gpf

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My Toto toilet has a problem: the chain from the lever has come off the rubber valve. How can I reattach it?

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If the chain has fallen off the valve just turn off the water inlet and flush, it will not fill now. Put chain back on if the valve area where the chain connects is ripped, replace rubber valve. Turn on inlet and grab a magazine and enjoy your quite time! Happy trails to you :)

Posted on Oct 09, 2009

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1 Answer

Trip lever wont return and tank continue to fill on toto toilet


check to see if the chain going to the flapper is getting hung up. If not,loosen the nut behind the lever 1/2 turn. If that doesn't work take it off and clean it with a mild soap and put back on. Do not over tighten the retaining nut. That should do the trick. If not,you can get a new one at any hardware store or home improvement warehouse. Home Depot,Lowes Ace ,True Value , they all carry them.

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1 Answer

Charlesnapostolou@yahoo.comI went to flush my Toto toilet and it would not flush. I took the cover off and discovered that the chain was still attached to the horizontal bar but nothing else. To what do...


There is a piece thats actually called the flapper. It is a rubber flap that has a hing on it and is attached to the bottom of the tank. When you flush, the chain pulls this flap up and allows the water to go out of the tank into the bowl. Attach the chain to the unhinged side of this flapper. Hope this helped.

Mar 01, 2011 | Toto Carlyle 1-piece Elongated Bowl Toilet

1 Answer

Toilet runs slightly, can minimally depress the handle to release a bit of water, and it will stop. How to fix?


Toilet runs continuously or doesn't flush adequately

Jiggling the handle might work for a while, but if your toilet is always running or doesn't flush adequately, you need to perform these simple fixes that usually can tame a noisy, inefficient toilet.

Check the Chain

The chain attached to the rubber flapper often becomes loose, causing incomplete flushing and/or continuous running. To fix it, remove links from the chain using needle-nosed pliers until it's tight.

Check Water Level

Improper water levels can also cause problems with your toilet. This can be fixed by adjusting the ball ****, which is located next to the overflow pipe, the open tube to the right of the handle. Adjust the ball **** so the water comes to ½ " below the overflow pipe.

Clean the Surface of the Flush Valve

A continuously running toilet can also be the result of a faulty flush valve. Because the valve is made of rubber, it can decompose or warp allowing water to escape from the tank into the bowl. Clean the sealing surface to see if this will improve the seal. If too decomposed or warped the valve may need to be replaced.

Replace the Flapper

Remove old flapper and replace with a suitable replacement. Attach the flapper to the overflow pipe inside the bowl. Then attach the lever chain from the flapper to the handle lever making sure the chain is taut.

This video will help familairaize you with the flushing mechanism and the repair:

Dec 18, 2010 | Toto Drake ADA Compliant Toilet with...

1 Answer

The chain in the toilet won't attach to the rubber stopper flap properly


There must be metal rod like a size of a paper clip hook in the rubber stopper. On this you will attach the chain.

Hope it helps

Dec 16, 2010 | Toto C743s-03 Drake Ound Toilet Bowl Only...

1 Answer

The lever (handle) to flush the toilet does not rise after it is pushed down, causing the toilet to run. One has to push the lever (handle)up after the down motion to make it function properly.


I had this issue as well with my toilet. My chain was unattached and had been sucked down the drain under the stopper valve preventing the toilet stopper valve from completely closing and causing the water to continually run. After re-attaching the chain I noticed when I flushed the toilet that the handle did not rise again until I manually pushed it up. After readjusting the chain to a tighter position where the chain was not floating at all but instead holding the stopper valve in place I again flushed to check the reaction. This fixed the issue of the water continually running and also the handle not resetting itself properly.

Here is the steps I took to resolve my issue:

Step 1: Remove the lid off of the tank.

Step 2: Check to see if the chain coming from the Toilet Handle to the Stopper Valve is loose, unattached, or broken.

Step 3: Flush the toilet and check to see if the problem has been fixed. If not readjust the chain to a different position and flush again.

Step 4: If all is resolved replace the tank lid.

Other possible things to check:
Check the Float Ball to see if it's Half-way or more submerged in the water. If it is it needs to be replaced.

I hope this helps!

Nov 08, 2010 | Toto Home

1 Answer

I cannots top leaking. The toilet is full with water but from time to time it opens the walve to get more water in.


When a fill valve opens up from time to time to let more water in it is because the rubber flapper is not sealing properly and is allowing water to slowly seep out.
Toto Caryles have a 5 year parts warranty so keep this in mind if ti applies. If replacing the flapper doesn't solve the seepage problem then the flush valve (the white assembly the flapper connects to) may have to be replaced.
Be sure to install the new flapper at the exact chain length as the one you removed.

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2 Answers

Chain ripped through float connection.


hay just go to home depot or lowes take out the one that is broken and match it it cast only couple bucks less head ach

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2 Answers

Toilet keeps running slightly when it should shut off . Do I have to replace the entire float mechanism?


Some time it is possible to replace the small rubber washer which forms the seal

Still means stripping it out

Quite easy really unless your toilet is very old and has metal parts then it will be corroded and will need Plus Gas to get it off

Sep 21, 2009 | Toto Home

1 Answer

2 Toto Guinevere toilet levers stay up after flush - wastes water


Often the chain or cord in the toilet tank has caught on something. Only lift the tank lid when water has stopped running. When replacing the tank cover, check if vertical water pipe has to sit under the lid just so to catch the vertical discharge, if so designed. Or perhaps the rubber stopper has deteriorated. Good luck

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1 Answer

Toto Dartmouth toilet flapper/chain design flaw


Your right this is a poor design. Space was the main reason for this and functionality was sacrificed. However, you can get a replacement rod at a major plumbing store. You could rig it by attaching a stem to the valve assembly. Allow the chain or rubber piece to slide over it. It is kind of like putting a permanent finger in the path of the chain to give it a "direct" lift up. This would then force the chain to go up instead of at an angle.

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