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Hi! I cant recharge does not work . When Im charging on the off mode a red light on when I disconnect from the charger the light is not on and does not work at all.

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  • randybeaty May 11, 2010

    What kind of Vacuum?

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When I plug it in to charge the blue charging light comes on for 2 or 3 minutes then goes out and charging stops. Have I blown the charger by constantly leaving it plugged in? Please help!


Hi Alvina, it's Jack at Dyson.

DC59 will display a blue indicator light at the base of the hand grip while the machine is taking in power. The light will go out when the machine is fully charged. DC59 will take 3.5 hours to charge fully when the charge is completely depleted, but it will take less time than this if there is still some charge remaining on the battery after use.

Please note, the machine's intelligent control software is designed to ensure the battery only takes in enough power to recharge, and to keep itself topped up. It's safe to leave the machine connected to the charger at all times when not in use - the machine is designed to be stored in this way, so it's always ready to go when you need it.

From the information you've provided, I'm not clear on whether or not you're finding your DC59 works as normal once the blue charging light goes out, or whether it's not working at all. To make sure everything is correct, please get in touch with our experts directly. We'll be happy to talk you through some simple diagnostic checks when you have your machine easily to hand.

You can reach the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.

Feb 27, 2016 | Dyson DC59 Animal Bagless Cordless Stick...

1 Answer

I cannot get it to recharge. I have tried all the outlets in the house and the red light goes out and it never get recharged no matter how long I wait.


Betty,
It could be either the charger or the battery pack inside the vacuum. The only way to really tell would be to have it checked with a multimeter to see if the charger was working or not.

Jun 11, 2015 | Dirt Devil M0896RED 9.6 Volt Quick Power...

2 Answers

Brand new first charge The green light on the charger plug goes off after a short time. Is the unit still charging?


Once the green light goes off, it's done charging. Since it was first charge I know they say to charge it 8? hours (or 4? don't recall right offhand) but it does come charged (that's part of how they make the batteries). What you do want to do is remember not to always recharge it when your done using it. Use it till the battery goes flat, then recharge it; it will give you a longer battery life that way.

Jan 09, 2015 | Dyson DC34 Bagless Cordless Hand Vac -...

1 Answer

How do you know when the battery is charge


Hi there, it's Jack at Dyson.

If your machine's charge has been completely depleted, it will take a maximum of 3.5 hours to recharge again completely. When it's fully charged, the light on the charger will go out. You can either plug the charger cord directly into the machine, or store and recharge the machine in its docking station.

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I hope this helps, but if you'd like any further information you're welcome to contact us directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Aug 29, 2014 | Dyson DC35 Handheld Vacuum

1 Answer

My roomba irobot 700 series is completely dead after being disconnected for several weeks?


I noticed that when I started disconnecting my charger after it had recharged my Roomba, that it didn't run as long later. So I think that the Roomba needs to be sitting on the charger with the charger plugged in. I would put your's on the charger for two days and see if that does the trick.
How mechanically minded are you? Can you get a voltmeter and check what charge is coming out of your charger now? Can you access the battery and use a voltmeter to check what charge it has?

May 10, 2014 | iRobot Roomba 560 Robotic Vacuum

1 Answer

Green light on DC44 but nothing is happening


Hi Emma, it's Jack at Dyson.

I'm sorry to hear your DC44 Animal doesn't seem to be working correctly. If the green LED indicator on the machine lights up, but the machine itself doesn't run, this suggests the battery is flat. It could mean that it's not recharging correctly when connected to the docking station.

It would be worth temporarily disconnecting and removing the charger cord from the docking station and plugging it directly into the machine - the machine should recharge fully within 3.5 hours. If the machine then works as normal the charger cord may not have been corrected fitted to the docking station.

If you'd like further advice from our experts after you've given this a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Jan 01, 2014 | Dyson DC16 Root 6 Bagless Handheld...

1 Answer

UNIT WILL ONLY RUN FOR FEW SECONDS THEN THE BOTTOM OF THE 3 LIGHTS WILL FLASH


Hi there,

I'm sorry to hear you're having difficulties with your DC16. A single flashing red light indicates that the battery needs to be recharged. When fully charged, all 3 LEDs should illuminate without flashing. However, if the red light continues to flash even after at least 3 hours recharging time, there may be a fault with the battery or charger assembly.

Please get in touch with us directly - one of our experts will be happy to run through some troubleshooting over the phone with you to determine whether the battery or the charger requires replacement. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Jul 18, 2011 | Dyson DC16 Root 6 Bagless Handheld...

3 Answers

Help


Same thing happened to me, I called the company, and they told me to remove the battery, press the on button for 5 seconds, which clears the system, replace the battery and do a long charge 12 hours. I'm in the process of doing that now.

Dec 14, 2007 | iRobot Roomba Red 4100 Bagless Robotic...

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