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Will not agitate or spin - Kenmore Washing Machines

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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission as a fail safe device.

If the coupler (a three piece part) is broken or worn, the motor cannot transmit power to the transmission for either agitating or spinning.

Following is a Whirlpool PDF describing the operation and maintenance of top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

This is an ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Follow the directions to remove the cabinet, pump, motor and motor mounting plate. You'll see the coupler as a three piece unit.

The two plastic pieces with three prongs each fit on drive shafts on the motor and transmission and the rubber piece with six holes fits between them.

If the coupler is worn or damaged.

This is a relatively easy fix for the basic Kenmore / Whirlpool washers.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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As to your concern why the agitator also operate during the spin setting, it could possibly be stuck or locked agitator dogs. Agitator dogs function is better explained here by another FixYa member, jsrock516.

Cheers.

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