Question about Verbatim 500GB USB Desktop 500 GB Hard Drive

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My 500gb external harddisk shows folders but cannot open them and it has a clicking sound pls help??

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A clicking noise from a hard drive is a sign of a faulty hard drive.
That is why the computer does not see it.
The hard drive needs to be replaced.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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Hello that means that your files properties are hidden in your PC. If your operating system is windows 7 you can change it by Clicking START, Control Panel and chose View by Category. Click appearance and personalization and click "show hidden files or folders", located under the "folder option" section. Choose the radio button that corresponds the "SHOW hidden Files, Folders and Drives" option. Uncheck the boxes that correspond to "Hidden protected operating system files". Then save the changes by clicking apply and OK.
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I cannot open my portable usb 2.0 500GB harddisk pls help me to solve it ... thk you


Portable hard drives are extremely useful. Make sure you have both HD cords connected correctly One coming from your HD to your PC and the other as a power cord. From there, you should simply click "Start" go to "My Computer" and your external drive should show up right there.

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Folder dissapear only some open file are ther and drive show 80 % full


Most probably your PC & external HDD is infected with dangerous objects/files eg. virus, malwares, etc... which resulted your folders & files atributes changed to "hidden".

Do a thorough Virus/Malware scan for the PC & External HDD, to removed the "dangerous object/files"

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My Western Digital 500GB EDD has been making Clicking noise


Here are some options to try: - Purchase an alternate enclosure for your hard disk enclosure in case the circuit board in the WD case has gone bad. - Try accessing the drive via MS DOS window and use CHKDSK command to repair the drive (if you can get it to be recognized). - Try connecting the drive to an alternate PC or even a Mac to see if the drive can be recognized (perform disk repair if recognized).

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Drive manager is grey and says that no drive is attatched.


You need to get a Seagate Harddisk Utility software to check the disk intergrity.

Although hardware issues like can sometimes be very difficult to fix due to the impact on a volatile component on the harddisk which are most times not replaceable

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LaCie 500GB external will not show up on mac desktop. Blue light on, whirrs as if working but no icon on desktop (not mounted)


Did you format the drive using Disk Utility? Open "disk utility" from the dock icon or applications/utilities folder. Click the drive name on the left side of the disk utility window. click the "partition" tab in the window, next click the "options" tab and select GUID Partition scheme, or any Mac compatible scheme, read each explanation of the schemes. Name and resize your partitions, click apply. This is how it works running Leopard, not positive if the same applies to Tiger. I hope this helps you

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