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Hello....sounds like there may be a problem with the audio portion of the Ipod dock....If the unit is still under warranty...I would return it...But first...I would try another Ipod because all Ipods may not be compatible with your system..Is there a way you can try a different Ipod?...If so...I would start there....Let me know.....I hope this was helpful.....PEACE.....
Hi Annebeth9, had the same problem with an ipod nano 5th gen.. After reseting the ipod with itunes (sorry i am from germany, in german its "wiederherstellen" in the version wndow beneath the "search for updates" button) everything worked fine again. These little electronic devices steal more of your time than you like, i am thinking of switching back to vinyl. Helmut from Berlin
Re-check your usb cable, try to use the usb cable specified for use only by RCA RS2664b to connect to your ipod, if it doesn't work use the usb cable specified for your ipod because differrent appliances have diffrnt cable configurations.. ;-) hope this advice help you..... good day!
I just had the same problem with songs loaded using I-tunes and then I used windows media player to convert the songs to mp3 format and dragged and dropped the songs onto the ipod and it plays fine now.