Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Ice maker not working. water is loading but it never spits out the ice. The tray arm never lifts.

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Lately, the opening where the ice dispenses on the inside of the door and opening from the icemaker itself has been collecting 'frost' - whether the ice maker is on or off. Now sometimes the ice dispenser doesn't want to dispense. What do you all think is wrong? Thanks.

Posted on Oct 18, 2009

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You need a new ice maker they typicallly only last about three years
you can check it by removing the cover (white plastic square on the forward end)
and place an insulated jumper wire from "T' to "H" it should advance (remember to hold door switch closed) if it does not advance then you need a new ice maker

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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1 Answer

Freezer wont make ice cubes


This is not difficult to troubleshoot.
  • When the arm is up the ice maker is off
  • When the bucket is full the arm is up the maker is off.
  • If the ice maker has a on/off button in off the ice maker is off
  • If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
  • If ice in tray and ejector arms vertical several possibilities.
    • Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
    • Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
    • Ice maker motor failure,
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Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

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1 Answer

Water is going into the ice tray but once it freezes the cubes dont come out when the assembly rotates. When it cycles again to get more water the water spills into the dispenser & eventually the tray


can b one or two things wrong here
(1) how sure are u that water is not just continuously flowing into tray (at low rate) ??? reason I ask is a leaky solenoid valve is a very common failure on ice makers
(2) is arm that rotates thru ice tray ,not obstructed by anything ? ive seen Frozen pizza's hold a swing arm down and not allow it to raise to shield the ice tray in a dumping cycle (im speaking of "hold" arm ! thin steel arm that raises up in a ice dump cycle )
(3) of course could be a defective ice maker as well ? theres lots of motors and gears and switches inside there that could malfunction and prevent it from working

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With the arm up in the ice tray, the water solenoid valve should be closed. When the arm drops, that tells the ice maker to open the water solenoid valve to fill the ice maker tray. It sound like the leak is at the inlet side of the water solenoid valve. On some models its not easy to get to, but follow the water line to it. Hope this is it for you. Good luck.

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The ice maker is not making ice. The water filter has been replaced and there are no trouble indicators from the lights on the front of the unit. The house has a water softener for whole house service.


Hello
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Also,reset ice maker by lifting full ice tray arm and putting it back down.

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