Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Brush doesnt turn

I have suction, but the belt and the brush doesnt move, i tried to pull the motor out but i was unable to do so, so what can i do?

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  • cohenmk Dec 27, 2007

    I have the exact same problem. Cleared all debris and the brush moves freely when rotated by hand. Suction is good.



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Thank you for the Info. it was very helpful I removed the bottom and their was something stuck in the brush next to the belt. The brush is turning now. Thanks again I love my purple vac. grammy

Posted on Jan 01, 2008

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If you have all floors type ensure the clutch drive selector knob on bottom front left is in drive position when handle is pulled back.


Posted on Dec 28, 2007


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1 Answer

The spinning brush isn't moving

Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?

May 17, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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Brush not moving, suction working

This machine is made for Sears by Panasonic. The power head, depending on model has a "gear" / cog belt or a standard flat rubber belt. First turn the power head over and see if the brush roller turns easily, if so you do need a new belt. To access the belt you will have to remove the hood from the power head. There are 4 screws, one at each of the corners to take out. Once the hood is off you will see where the belt goes and find "teeth" in the motor shaft for the motor / brush roller if you need a gear belt. If both of these are flat you need a rubber belt.
You can go to and find the belt you need with the vacuums model number.

Apr 27, 2010 | Kenmore 22812 Bagged Canister Vacuum

1 Answer

No suction

Check the tube that leads down to the brush head for clogging as well as any motor or HEPA filters. If that still shows nothing, take the cover off the brush head (like you're changing the belt) and look for obstructions in there. Usually, if you have low suction on the accessory hose, the problem is with a motor filter, HEPA filter, or a clog where the hose goes into the unit. If you have good suction on the accessory hose but none on the floor, it's usually in the brush head (clog or broken belt) Good luck

Feb 28, 2010 | Euro-Pro EP602 Bagless Stick Cyclonic...

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Suction works but rotor wont spin. belt is new and connected. was vacuuming and it pulled a piece of clothing into the machine and I heard a snap or pop.

try pressing the reset for the brushroll motor on the top of the brush head. also make sure the brush switch is engaged and stays in the on position. switches on these always go bad. start with the reset though thats probably what happened. If that doesnt work, let me know and ill walk you through diagnosing the brushroll motor.

Jan 10, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

No suction, filters have been cleaned/replaced!

Sounds like you most likely have two problems:

1: There is a clog somewhere in your air pathway, which is why you're not getting any suction at the end of the hose. Try disconnecting the hose from the machine and checking inside the various openings for clogs.

2: Your belt needs replacement, which is why you're not getting the lines on the carpet. Remove the baseplate on the underside of the machine and remove the brushroll, put the new belt around the motor pulley and replace the brushroll. Note that even if your old belt appears fine, it's probably stretched to the point that it's not agitating properly.

Otherwise, it is entirely possible that your motor is shot and is not able to effectively move air. This is very common with bagless vacuums, which is why the average lifespan of bagless vacuums is 1.5-3 years.

Good luck,


Mar 09, 2009 | Bissell 6594 PowerForce Bagless Upright...

1 Answer

Not picking up and the brush does not move

Check to make sure that the knob for carpet/ bare floor has not slipped, the brushroll will only turn when carpet is selected. The most likely culprit is a stretched belt on your clutch assembly; you have one tor the brushroll and one to the motor. These belts will stretch out though Dyson will not tell you this. Best remedy is to replace the clutch assembly with OEM # 900252-04. Dyson will sell the Brusholl belt but I suggest shopping arround to find someone willing to pull the clutch apart; to my knowlege Dyson will NOT sell the motor belt.

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3 Answers

No suction

you still have a clog in there something is keeping the brushes from spinning. Be sure to remove any hair/string etc twisted around the brushes. Make sure the belt hasn't slipped off the metal pin behind the brushes, this is what creates the rotation. The brushes have a hard plastic molding on each end that fit into the sides of the vacuum. Make sure you have these on the right way or they will strip out and you have to replace the housing and the brushes. Have you cleared any blockages from the feed behind the brushes? Be sure to take the hose and extend it out and run a broom handle or something down it to be sure you do not have something lodged in there. Good luck .. if you need more detail post back. These can be rebuilt if needed, hopefully it is just something lodged further down the suction canal.

Nov 10, 2008 | Hoover U6437-900 / U6439-900 Windtunnel...

2 Answers

Brush roller won't turn

On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

May 18, 2008 | Dyson DC07 All Floors Bagless Upright...

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