Question about HTC PPC-6800 Smartphone
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Posted on Jan 02, 2017
SOURCE: Treo 755p Frozen
this happend to me about a month ago, right after this, it went into the hotsync problem. where it would try to connect to hotsyc using the cradle, even though it was not connected. and I basically had no use of my phone unless I actually had it connected to the computer, but asuming that I wasnt going to be able to carry my computer in my purse, there was no way I would be able to use it. after battling it out with support tech from verizon, and the store, palm finally said it was a bad phone and put it on the system that i needed a replacement. so verizon had to honor that. well 5 days later i recieved my new refurbished phone. which was working fine until about 4pm yesterday. I am getting no audio from incoming and outgoing calls, the speakers do work because I can hear audio from videos and ringtones fine. so after the drama of hard reseting again, verizon said that it was a bad phone, and I will be getting refurbished phone #2 with in the next few days. oh and anyone having this problem, after reading like a hundred forums, i came to find out that the connector for the usb port is very sensitive, any kind of moister, for water damage, to even having it in the restroom as you shower, can cause it to get a short in the port that it gives it enough of a charge that it's trying to start up hot sync. however the colored block problem also has to do with your memory card, but same thing, the ports are shorting out just enough to cause somekind of a malfunction. hope this helps
Posted on Jun 12, 2008
Finally found this solution! It is a connection issue at the bottom of the phone where you would plug in the cable to hotsync your phone.
Put in your hotsync cable and wiggle it around really good and it will fix the issue. Do this with the battery out and then pop it in until you have fixed the issue. Took me a few tries as I was worried about how hard to do it, but no problem!
Posted on Jul 29, 2009
You will need to update the software if its tmobile you can go on t-mobile.com and on support you will find the software for it just follow the instructions
Posted on Dec 16, 2009
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