Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune will not turn on just a black screen - Microsoft Zune JS8-00001 Digital Media Player

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TrytheZune on a different charger or usb port. If that also fails, and thehard reset did not do the trick either, there is probably an issue withyour motherboard (could be your dock connector or an electronicproblem). There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, soyoucan do it yourself too. Part is availableo nEbay. If you can't do it yourself, have a tech savvy friend do itfor you. If it does work on a different PC, then the issue lies withinyour windows. If you re-install your PC to factory and then re-installfresh zune software it should work.

Posted on Aug 24, 2010

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Posted on Jan 02, 2017

aparsons89
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SOURCE: Blac screen after the zune turns on

Hi, It is one of two things. You have a dead battery or your Zune has had a software crash. Make sure your batteries are charged then try it again. If it still does it you will need to contact Microsoft for possible repair.

Posted on May 11, 2009

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SOURCE: 120GB Zune wont turn on

Please try to hold Back, Center and Left at the same time to restore the zune,

Posted on Jun 02, 2009

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1 Answer

It wont turn on


download and install the zune software in your computer and update the player. That will fix it.

Aug 15, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune will not turn on and the screen is just black and wont ch


zune seems to be a reliable brand, look on their website or on the box for a phone number to see there replacement policy or warranty, sounds like has shorted out.

Jul 10, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

120GB Zune wont turn on


Please try to hold Back, Center and Left at the same time to restore the zune,

Jun 02, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Blac screen after the zune turns on


Hi, It is one of two things. You have a dead battery or your Zune has had a software crash. Make sure your batteries are charged then try it again. If it still does it you will need to contact Microsoft for possible repair.

May 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I cant seem to turn off my zune completely, only pauses the unit, the screen goes black after holding the pause button, it appears to be off, then i go to use it hours later and the battery life has...


The Zune never really turns off completely. To turn it off, hold the back button and up on the Zune pad. As soon as the screen turns black, let it go, and turn on Hold.

This will turn it off completely.

Mar 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune freezes on black screen


I just had this problem. Try an emergency restart. Hold down the <- arrow button (the button on the left) while pressing the up button on the pad. Hold untill it until the zune symbol comes on screen. Hopefully that will fix it, thats what I did...

Jan 14, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune wont load


This is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
I cannot believe the savvy programmers for Zune did not identify this problem in advance

Jan 08, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30GB Zune Froze


all of the zunes 30gb in the world went dead last night go to zune support.com and request a repair they will be helping you soon .

Dec 31, 2008 | Microsoft Zune JS8-00001 Digital Media...

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