Question about Maytag Neptune MDG5500AW Gas Dryer

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Is there a problem with Maytag Neptune Dryer Drums. I have a customer who had one agitator fall off while doing laundry. I was called to make a vent repare and found the aluminum elbow attached to the dryer disassembled from the vibration.

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I have repaired several of these simply locate the screw that fell out at the interior bottom of the cabinet and screw it back onto the baffle this is pretty common

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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My neptune dryer seems to be overheating. It's very hot to touch the outside unit and is heating up my laundry room. The vents are attached and the lint screen is clean. What is the problem?


Hi twokids90s

Check and clean if necessary your vent hose.
If you vent hose "seems" to be clean then,try running the dryer with the vent hose off and see if the dryer is not running hot anymore.
Make sure your lint screen is in place and has no tears or holes in it and is still firmly attached to the frame.
If you are running too hot you are not moving enough air thru the system.
It could be that the fan blade is plugged up.
The problem could be a large lint ball build up in the center of the fan or a sock,thin pants,a pen,etc. that has gotten into the fan by falling down the hole where the lint screen is normally inserted.
You have to find the air restriction to solve the problem.
It also can be a loose or worn out blower wheel/fan.
Please take time to rate me.

Aug 20, 2011 | Maytag Dryers

1 Answer

I'm having problems with the exhaust vent on my Neptune filling up with water


Hello, Thank You for using FixYa. I will be helping you today. If your vent is filling with water it is either too long or blocked with lint somewhere. Sometimes if the vent cover outside the house falls off rain water may get into the vent also. There is nothing in the dryer that can cause this it is a venting issue.
Thank You and please ACCEPT my answer and Rate my answer if it was helpful..

Jul 07, 2011 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

It takes the dryer too long time to dry the laundry even on 80 degrees.


I took my dryer apart and found the vent shoot and exhaust needed cleaning. Also the exhaust vent pipe going out side should be cleande.

Dec 20, 2010 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Electric Maytag Neptune Dryer not heating up.


If the dryer won't heat up, the problem is typically either a blown thermal fuse or a faulty heating element. The thermal fuse is located just inside the back of the dryer on or near the exhaust duct. It is about one inch long. The thermal fuse and heating element can be tested using an ohm meter or multimeter. These components should have continuity. If either does not, that component is faulty. There is no telling if the moving around of the machine caused the problem or if the timing of the problem was coincidental. Sure hope this helps ya and best wishes.

Jul 21, 2009 | Maytag Neptune MDE4000 Electric Dryer

1 Answer

Dryer doesnt dry clothes


I suspect you have a blocked air vent. A blocked vent will definitely extend your drying time. You may even find yourself having to run a load twice to get it fully dried. One way to confirm this is to disconnect the vent hose from the back of your dryer and dry one load with the machine venting directly into your laundry room. If that load dries quickly then you know the problem is a blocked vent. Most vents get blocked by lint near their exit to the outside. There's usually a screen at this location to prevent small animals from crawling into your house. Often this screen gets clogged with lint. Most vents are designed to allow removal and cleaning of this screen from the outside.

Jun 06, 2009 | Maytag Neptune MDE5500AY Electric Dryer

3 Answers

Maytag Neptune Dryer smells like burning rubber or plastic...


The drum belt could be rubbing on something inside. Does the dryer make a squeeking noise? Se if there are small rubber particles on the bottom, this will indicate a deteriating belt.

May 08, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Dryer takes too long to dry


You have an airflow restriction and it's most likely in the vent inside the wall leading outside. I know this because the dryer is trying to do its' job (and that the default "fail" mode on the t'stats is "open". That is to say... if a t'stat fails, the dryer won't heat).

The only other thing that causes an overheat condition is a failed blower assy. When these fail, though, the dryer makes an awful racket. And since you didn't mention an awful racket, I go with clogged vent pipes in the walls.

When my customers call who have the same symptoms as you, I don't even bother running the service call (costs me money, but I'm an honest guy). I recommend they call a dryer vent service or a chimney sweep service.

Hope this helped!

SG

P.S. The way to test my diagnosis is simple. Disconnect the dryer vent from the wall and start the dryer. That's it! You'll see the dryer will function normally.

Apr 05, 2009 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

Maytag Neptune Dryer is taking over an hour to dry a load


Check the exhaust vent out back of dryer to see if exhaust pipe going outside is crimped or blocked. Let me know if air flow is better if pipe is pulled off back of dryer. Thanks, Sea Breeze

Mar 19, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Maytag Neptune sensor and time drying settings


Fixed the problem, not the machine, needed a new dryer vent. Just unhooked the vent and
the dryer worked perfectly. V

Feb 08, 2009 | Maytag Neptune MDE5500AY Electric Dryer

1 Answer

Maytag gas dryer runs, doesn't dry


Check in the hole where the screen goes for blockage. Many times debries falls in there when removing screen. It cant make it out of the vent so it builds up and clogs the vent.

Dec 01, 2008 | Maytag Neptune MCG8000AW Gas Dryer

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