I have 2 hapton bay fans with remotes. One upstairs and one downstairs. If I turn one of the fans on, the other will turn off. Same for the lights. Can I program them to turn on and off independently?
I have three Hampton Bay Ceiling fans with remotes for eight years. I doesn't help when a neighbor buys the same make and model. So, I had to come up with a different code for mine. I had to change the code for the remote and match it with the code in the fan. To change the code in the fan, that depends on the type of fan you have, some you would need to look on top of the fan and use a skinny stick to change the code, other's you would need to take the light fixture down to get to the controller box to change the code. I have both types, this is how know. PS. if ever, which will happen, if the fan doesn't respond to the remote then you would need to replace the controller inside the fan. Here's the warrenty no. 800.749.3267 for replacement.
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Maria, Try Lowes or Home depot, I believe they carry replacement remotes for Hampton bay.
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Sounds like the switch unit inside the fan is being triggered by noise. That could be caused by an abnormal amount of radio or electrical noise in that room/on that electric line. You should inspect the remote unit, see if it has a sensitivity setting, see if the antenna is in a weird situation, and, failing all that, see if you can move the antenna wire to a different position, shorten it a little or wrap part of it in foil, etc.
I think I've figured it out. I got in touch with the manufacturer of Hampton Bay Fans, King of Fans. You can call them yourself at 800 283 6513. They said they hear about this problem all of the time. The thing is, if you have more than one HB remote control fan in the house, they can start interfering with each other - even though no one is touching any remotes at the time. Weird, I know. Another thing that happens is if your neighbor has a hampton bay fan on a remote, they may be triggering your fan. Also, apparently garage door openers can activate fans as well. Anyway, the rep said the solution is to get up into the fan base and find a series of four dip switches. Then take the batteries out of your remote and find a set of four switches. Or maybe its a set code. I'll find out tonight when I get home. What you need to do is make sure the combination code you set in the fan matches the code in the remote. She said the majority of the time this eliminates the "haunted fan" problem. If the problem persists, you may need to replace the receiver in the fan. I'm going to try it out tonight.
If the fan is not responding to the remote. Then it is the controller inside the fan. To order a replacement part contact "King of Fans" who owns the warrenty for Hampton Bay. The number is 800.749.3267 for about 43.00. Hope this helps.