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When i try to copy it says error 0502 and will only copy a fourth of a page

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Clean the shaft that the printhead rides on. unplug printer first. use a soft cloth. it also helps to put a drop of light oil on this shaft

Posted on Oct 09, 2009

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My Lexmark X6170 won't print or partially prints e-mail. Also it won't copy in black but will copy in color? When this happens I get the 0502 error message. Any idea as to what is wrong and how to...


The 0502 error code indicates either a faulty cartridge is detected or the encoder strip (transparent strip) is dislodged from its position. Refer to this article in the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine and resolve the problem. Thanks.

Feb 16, 2011 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Only prints to four lines of page. error 0502 comes up on screen. thanks


The 0502 error indicates either a problem with the encoder strip or a faulty black/color cartridge. Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display to determine the cause of the problem and resolve the issue. If error continues even after following the steps, please contact Lexmark technical support for additional assistance. Thanks.

Jan 07, 2011 | Lexmark X6150 All-In-One InkJet Printer

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Error message: HARDWARE PROBLEM ERROR CODE 0502 Only prints top part of page and then gives error code raabe@shaw.ca


Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

Jan 06, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

What does the error 0502 mean when you are trying to make a copy.I am using the Lexmark X6170 All in One..


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error. This from Clem.

Dec 22, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

It only copies half of page then it displays error 0502 on panel


Try wiping the metal rod that the ink cartridges travel along with a clean cloth. I saw this solution on Google a while back. It is due to deposits building up on the rod which causes the print to stop half way through. Good luck.

Nov 11, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printing error says: Hardware error 0502 (?)


he real answer is given by a person called ‘clem’: 98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart’s desire again.

Jul 12, 2009 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Error 0502


Please click on this link:
then type in the printer model in the selection X6170 and then choose Lexmark X6170 and support page will open then you need Error type 0502 and you will get it trouble shooting steps...


http://support.lexmark.com/perl/support/support.cgi


Good luck...

Aug 12, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Lexmark X5150 All In One Printer


if ur getting black pages whn copying it shows that the scanner is defective. call lexmark tech support 800 332 4120 & have them give u a 20% discount to buy a new printer

Jun 12, 2008 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

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