Clean the stove top thoroughly. I use oven cleaner to clean my stovetop. It works wonders. Be very careful not to get the cleaner on any part that is not ceramic finish.
Then, lightly spray Appliance Paint on the scratched area. You can purchase this paint at any hardware or Home Improvement store. It comes in several of the standard appliance colors.
If you need to use more than one coat, wait several hours between coats. Better to use several light coats than one heavy coat. A single heavy coat will tend to chip.
SOURCE: MAYTAG Model ME5770AAW Ceran Top Stove
I had the same problem, but a plastic top burned on my range top causing a black spot. I used oven cleaner. Let it sit a while on the spot(hour or two), then use a razor to scrape. It looks good as new. I had used everything recommended by the manufacture before I tried this.
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