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I am sorry I don't have a solution for you, but noticed that there is an upgrade for the software that is available from rca. I have no idea if it will work with vista. I tried to download it myself for my xp machine, but since I lost the original cd the upgrade will not work. if you cannot use your cd can you send it to me, I lost mine and I cannot get the pictures off my unit from 2 years ago. where do you live? email me at firstname.lastname@example.org if you can send it to me. I live in Arizona USA thanks
Hi flashlal - I have a Cannon PowerShot S400 and I had a similar problem which uses a compact flash card. I could only view a few photos and it seemed like the rest were gone. I verified that my photos were on the compact flash card when I installed it in my pc and navigated to the compact flash card (You can do that by double clicking on the "My compute" icon). Then double click to the directory to where your memory card is located and navigate through the files. I noticed that my photos were there because the file size was in the hundreds of kilobytes (700KB and up), but the names of all the files were corrupt - they had symbols in the name. I figured at this point I had nothing to lose so I did a "check and repair disk" on the compact flash. To do this: take note of the directory that your memory card is located in (it should be something other than C:). Once you know where your memory card is located, you go to your start button on the PC, then to run. A pop-up window appears.The command to repair your disk is "chkdsk /f", however you have to tell it the directory of where your memory card is located. For me my memory card was in the E: drive so I had to type: chkdsk e: /f
Once it finished running I went back to the my computer window and navigated to my compact flash folders. I looked at my photo names. I had to rename all my photos by putting the extenstion of "JPG" back as the file type. Once I did this, I could then view my pictures. The only thing I lost was the added information that my camera puts on it like the date, time, and camera setting used to take the picture. I was fine with not having that because it was more important for me to retrieve my pictures.
According to the specs I found, it just uses a simple USB device cable. The end that attaches to the camera should be (like it is on 90% of all cameras) called a USB B aka a "5 Pin" connection. Most office supply/technology/camera stores should carry it.
Here is a link to one on Amazon
Take a look at the connector. If the port on the camera is a bit smaller or a little more square, then you may need the less common "4 pin".
These 2 connectors make up about 95% of connectors for common digital cameras.