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The ON/OFF switch does not work. Unable to turn off vacuum without unplugging from wall. After removing handle, the ON/OFF switch is in ON position, but cannot be toggled to OFF position. Please assist. Thank you.

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  • jdpaley64 Oct 08, 2009

    Hoover Self Propelled Vac Model# U6476-910.

  • Philip Gaut May 11, 2010

    Make and model of machine would be helpful...

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  • Contributor
  • 18 Answers

Replace the switch. Part number 28161067

Posted on Oct 08, 2009

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There is a switch somewhere close to where you plug in the hose. Check and see if the switch is stuck in the down position. If so, it will either need to be replaced or cleaned to allow the switch to raise to the off position.

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Wont turn on


It sounds like the switch had disconnected its a easy fix just remove the screws in the handle around the switch and simply reconnect the wires to the switch. Be sure you unplug you vacuum before you work on it

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My new Hoover Wind Tunnel Upright UH50000 will not turn off unless I unplug it.


First I would be sure the handle was properly installed. Remove the two screws holding the upper handle in place and tap it bacwards to remove it. Set the switch inside to the OFF position. Next set both buttons on the handle to the OFF position and re-install the upper handle. If the switch still does not turn the vacuum on and off, the switch will need replacement.

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I just bought a Hoover Windtunnel upright with bag, #U6485100. When installing the handle there was tape over the top with instructions do no remove until assembled. After assembling (screwing in the...


Be sure the on/off button and the power drive button are both in the OFF position before installing the handle. The actual switch inside must also be in the OFF position.

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The brush will not rotate. I thought this was a direct drive system.


Note: The brush will not rotate when the machine is locked in the upright position, because an internal micro-switch turns the brush motor off.

- Check the belt through the clear brush cover. If this appears damaged or broken, please take your machine to a local BISSELL Authorized Service Center to have this replaced. If the belt is intact, please continue checking the following:
- Ensure both power switches are turned on when you check for brush rotation.
- Unplug the power cord and remove the handle completely. Slide handle back into the lower section of handle, ensuring the screw is in tight. If the handle is not aligned properly, this will affect the power of the brush motor.
- Look for debris wrapped around the brush (i.e. string, hair, fibers, etc.). When the machine is unplugged, cut away any visible hair, fibers or debris from the brush roller. This brush is NOT removable from the machine.
- If something has become lodged in the foot and the brush shuts off, turn off the vacuum and unplug this from the outlet. You can now remove the obstruction. The brush will automatically reset when the vacuum is plugged in and turned back on.

If you continue to experience difficulty with this, please take your machine to the following Service Center in your area. The warranty on this machine is five years.

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Beater brush


Note: The brush will not rotate when the machine is locked in the upright position, because an internal micro-switch turns the brush motor off.

- Make sure brush switch on the handle is on.

- Check the belt through the clear brush cover. If this appears damaged or broken, take your machine to a local BISSELL Authorized Service Center to have it replaced. If the belt is intact, please continue checking the following:
- Ensure both power switches are turned on when you check for brush rotation.
- Unplug the power cord and remove the handle completely. Slide handle back into the lower section of handle, ensuring the screw is in tight. If the handle is not aligned properly, this will affect the power of the brush motor.
- Look for debris wrapped around the brush (i.e. string, hair, fibers, etc.). When the machine is unplugged, cut away any visible hair, fibers or debris from the brush roller. This brush is NOT removable from the machine.
- If something has become lodged in the foot and the brush shuts off, turn off the vacuum and unplug this from the outlet. You can now remove the obstruction. The brush will automatically reset when the vacuum is plugged in and turned back on.


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These switches go bad, best to just replace it. Could have a problem with the rod inside the handle.

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These height adjustments are designed so that they will not adjust when the handle is in the "back" position. This is so they will stay where they are set and not self-adjust while you are vacuuming. To change the setting, you need to return the handle to the upright position and the adjust the setting and the machine will go to that position when the handle is lowered.

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Unplugged while unit was on by mistake and now it will not turn off with switch


it sound like you have pulled the wire to tight and it has shorted the switch inside the vacuum, so the wires are connecting, to cure this unplug from power supply and remove the cover to the switch and relocate it into its slot where it should originally should go, of course the housing to which the switch locates may now be damaged, but you should be able to stop the wires from touching and this will let you work the vacuum properly

secure the cable again where it comes out of the machine

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