Question about Microsoft Xbox 360 Console

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Cant sign into live

Having a nightmare this morning, turned the xbox360 on, loaded the Dashboard, but wouldn't sign my profile into Xbox Live. The profile loads briefly, the theme changes and then it goes straight back the original state with no profiles signed in. I can load profiles that I have created that are not associated with Xbox Live without problems. I can recover the profile from Xbox Live no problem - although it still doesn't work. I have run the Xbox Live connection system from the System > Network menu and this shows no problems.

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Re: cant sign into live

I think your account might have been banned, or have you tried to sign into silver with another account? If that works its ur account,

Posted on Dec 25, 2007

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How do i set up my xbox live on my xbox360 console

Here's how
  1. Turn on your console and sign into the profile you wish to play Xbox live with
  2. Click the Xbox 360 button on your controller.
  3. A menu will pop up that will give you 3 options.
  4. Click the option that says "Join Xbox live"
You will then be guided through a step by step process of entering in your information and purchasing an Xbox live plan.

Jun 12, 2011 | Microsoft Xbox 360 Console


Xbox Live: Creating an Xbox Live Profile

To create an Xbox LIVE enabled gamer profile from your Xbox 360 console, follow these steps: 1. Make sure that the Internet connection is correctly configured on the Xbox 360 console. For more information about how to connect to Xbox Live, visit the following Microsoft Web site: ( 2. If you are signed in to a gamer profile, move to the Xbox Live section of the Xbox Dashboard, and then select the Yes, Sign out option. 3. In the Xbox Live section, select the Join Xbox Live option, and then press the A button. 4. Press the A button again. 5. Follow the directions on the screen.

You are prompted to provide information and select preferences for the following items during the account creation process: • Gamer picture
Select the image to associate with the gamer profile. • Xbox Live Gamer Zone
Select one of the following zones that matches the style of gameplay that you prefer: • Pro • Recreation • Family • Underground • Information sharing with MicrosoftInformation sharing with third-parties Membership type
Select a Silver or Gold Xbox Live membership. • Payment instrument
If you have a paid membership, the instrument may be a credit card, Microsoft Points, or a subscription code number.You can start creating a gamer profile in several ways: • During the initial setup of the Xbox 360 console, select the Create New Profile option.

Note You can also run setup from the System section of the Xbox Dashboard. • In the Games section of the Xbox Dashboard, select the Create New Profile option. • In the Xbox Live section of the Xbox Dashboard, select the Create New Profile option.

Note If you are signed in to an existing gamer profile, press the X button, sign out of the current gamer profile, and then select the Create New Profile option. • In the Xbox Guide, select the Create New Profile option when you are not signed in to an existing gamer profile. • Create a gamer profile on the Web site.
For more information, click the following article number to view the article in the Microsoft Knowledge Base: 908628 ( How to create a gamer profile by using the Web site After you create a gamer profile, you can access or sign in to the profile in two different ways: • In the Media, Games, Xbox Live or Marketplace sections of the Xbox Dashboard. Select the Sign In option, and then press the A button. Select the appropriate gamer profile. • In the Xbox Guide, select the Sign In option when you are not signed in to an existing gamer profile, and select the gamer profile that you want.

on Sep 30, 2008 | Microsoft Xbox 360 Console

1 Answer

When using my x-box the msg cant sign into messanger keeps appearing what can i do to resolve this

Hi Stephen!

When your Xbox 360 signs you into Xbox Live, it automatically attempts to sign you into Live Messenger, as they use the same communications systems since Microsoft bought MSN.

To resolve this error message popping up every time you sign in:
  1. Sign into Xbox Live,
  2. In the Xbox Dashboard, scroll over to your Gamer profile,
  3. Find the "Auto Sign-In" tab,
  4. Under "Windows Live Messenger", check "Disable".
Hope this helps!

May 04, 2011 | Microsoft Xbox 360 Console

1 Answer

Xbox live account states "corrupted

Hi. Try this. You will lose any achievements you have earned since your profile went offline.

  1. Power on your 360.
  2. Access the dashboard, go into system settings, then into the memory option. Find your profile.
  3. Delete the corrupted profile.
  4. Sign out of your profile if you're already on it! Press the Xbox guide button press X and select sign out.
  5. Go into "my xbox" on your dashboard
  6. Select "recover gametag" in the dialogue box. Press A to select it. Follow the instructions to repair your profile.
  7. Enter your gamertag in the Xbox live gamertag dialogue box that pops up
  8. When process is completed your avatar will appear in the sign in area of the dashboard

Apr 04, 2011 | Microsoft Xbox 360 Console

2 Answers

My xbox said that it cant connect and to try again

this also happens when you recover you gamer tag too many times, its a safety thing, go to sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...

Jun 12, 2010 | Microsoft Xbox 360 Console

1 Answer

Why does my xbox360 always when i try to go on xbox live it says to go to your website it says cant connect to xbox live select test connection to troubleshoot or try recovering your profile

it only means that your gamer profile is corrupted here's how to recover and delete your gamer profile

to delete the gamer profile the guide button or the silver button in the middle of the controller
2.go to settings blade system settings memory hard drive game profile choose your profile and choose delete profile only

to recover the gamertag

1.make sure you are connected to the internet
2.logout/sign out other profiles in the console the guide button or the silver button in the middle of the controller
4.chose recover gamertag
5.enter the gamertag
6.enter the email and password ( email or windows live ID this is the email you use for the sign up of the gamertag)

May 24, 2010 | Microsoft Xbox Console

1 Answer

Cant sign in to xbox live because when i try it says enter pass code

If you have forgotten your pass code, and if you have to remove it to sign into Xbox LIVE, follow these steps:

Note The following steps apply only to Xbox LIVE online profiles. When you delete an offline profile, you lose any Gamerscore that is associated with the profile. You also lose achievements and statistics that are associated with the profile.
  1. Delete the profile for which you forgot the pass code. To delete a profile, follow these steps:
    1. In the My Xbox area, select System Settings.
    2. Select Memory.
    3. Select the memory device on which your profile is stored.
    4. Select Gamer Profiles.
    5. Select the profile that you want to delete.
    6. Select Delete. When you are prompted, select Delete Profile Only.
  2. In the Xbox LIVE section of the Xbox Dashboard, select Recover Gamertag from Xbox Live.
  3. Select Yes when you receive the following message: To join Xbox LIVE, you must exit your current session.
  4. Enter the gamertag for which you want to remove the pass code, and then select Done.
  5. Select Next.
  6. In the E-mail Address section, type the Windows Live ID credentials (the e-mail address and password that you use to sign in to the Windows Live ID) that are associated with your gamertag, and then select Done.
  7. Enter the password for the Windows Live ID account, and then select Done.
  8. Select Sign In.
  9. If you want to set the pass code again, follow the steps to set an Xbox LIVE pass code.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Im Stuck In The Xbox 360 Dashboard And i Cant Get Out Of It

first off go to your system settings then console settings go down to locale if it dosent work after that u will have to create a new email and try again i would appreciate it if you could rate this solution

Dec 27, 2008 | Microsoft Xbox 360 Console

1 Answer

Cant sign in to xbox live or get xbox live web site

alot of others are just waiting for xbox to release the update for the dashboard. it was to take 24 hours but may need more time for a large upload, 10 am best time to try again.


try the again and look for account management. i will get the full link in a minu.

Sep 30, 2008 | Video Game Consoles

1 Answer

Not connecting to xbox live

I try to hooked up my xbox360 to My PC but i cant get the xboxlive

Jul 08, 2008 | Microsoft Xbox 360 Console

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