Question about Microsoft Zune JS8-00001 Digital Media Player

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My zune 4gb black will not be reconized by my computer why

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Same with mine, you have to keep on reconnecting it from your monitor/ tower then if it still doesent work then restart your pc. Hope this helped!

Posted on Oct 08, 2009

  • Anthony celaya
    Anthony celaya Oct 08, 2009

    Same with mine, you have to keep on reconnecting it from your monitor/ tower then if it still doesent work then restart your pc. Hope this helped!

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I have a 4GB Zune and while I had it plugged into the computer and updating it the screen turned black. I ve tried resetting it but it doesnt work, Also when I have it plugged into my computer the zune...


Hi please check your USB port and make sure it is not damaged. It could also be the USB cable is bad. Check those to options. With the player being updated when the screen went black that means that the player does not have the full firmware software on it and it will not work until you can figure out why the computer will not see it so you can start the update again and get the complete firmware software on the player. Hope this helps



If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

Dec 23, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Cant turn off


Press on the down button and hold back until the screen goes off

Jul 25, 2010 | Microsoft Zune JS8-00001 Digital Media...

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Just brought a new Zune ipod and my computer is


Is is detected in your hardware? If not, turn off your pc, plug in your Mp3. You should receive a notification" Device manager has detected new hardware on your pc.Click to install

Mar 14, 2010 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune blank screen


have you updated it to the latest firmware? cause zune's had a major malfution to to this years "leap year" the time change/date change messed with the internal clock causing major malfunctions

May 28, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Frozen 4gb zune.


i had this problem too, i would plug the zune into the computer trough usb cord, and have your zune home page come up automatically if it doesnt click the zune software shortcut. Go to top corner and go to settings, after that go to device and syce options. finally you need to press erase all content and your zune will be clean and rebooted up. when i did this my zune turned on and was back to normal, the only thing that sucked was that it took so long for me to figure this out and i had to syce everything back on my zune agian

e mail me if you have anymore questions at zombiepoptartz@yahoo.com
i can also help you with many other microsoft problems

hope this helps

Apr 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

How do i install the device to this computer? my mp3 player is Zune its 4gb its comes with everything but not a disc to show me how to work it? im lost with this product? help me asap..


use this link to download Zune software from Microsoft .http://www.zune.net/en-US/software/default.htm turn on the player and connect the player to your computer using the usb cable, once connected windows will recognize the player and install drivers.
double click on my computer on your desktop and you should find the Zune drive.

Feb 21, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

4GB black zune


Download the software on www.zune.net and you need a cable to transfer music.

Mar 11, 2008 | Microsoft Zune JS8-00001 Digital Media...

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