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My hp lap top want reconize my cd/dvd drive. when i load a cd it says the drive is empty.

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Have you tried to use different kind of MEDIA like a regular software cd from a printer, web cam, game etc just to test, a music cd, a mp3 cd, a dvd movie, see if any type works.

you may have a cd drive and you are trying to use a dvd disk !! . unusual but posible..

if it does not read any type of disk, try to use a cd/dvd cleaner kit. it looks like a regular cd but it has tiny brushes and it comes with a liquid that clean the LASER on the cd drive.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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