Question about Kenmore Washing Machines
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number and you'll see a list of major sub-components with diagrams and parts.
There are two "bolts" for the agitators (assuming that you have the basic split system) The bottom agitator turns back and forth and the top section only turns one way.
The top section (when you remove the cap) usually has a plastic 1/2" square drive bolt.
If you remove the bolt and top section of the agitator, you should see a second 5/16" stud. under the stud is a rubber washer.
The first thing I'd do is pull both parts of the agitator and look at the splines inside of the lower agitator and the splines on the transmission agitator shaft. If either of them is worn / broken, your washer won't agitate. Also make sure that the two pronged "washer" is in place on the transmission agitator shaft and that the clip that holds it in place is fit.
If the splines are OK, I'd carefully put the lower agitator back on. Check the condition of the rubber washer on the stud. Install the stud and do not over-tighten.
Put the top agitator on tighten the 1/2" bolt carefully. Don't over-tighten.
Beyond that, you may be looking at a clutch or transmission problem.
Posted on Oct 07, 2009
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Posted on Jan 02, 2017
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