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Rca pearl th1602-a I turn it on all I get is the pearl emblem and it wont turn off. I have to pull the battery to stop.

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My solution to a Pearl TH1602-A stuck on the pearl screen:

Download the firmware upgrade from RCA's website, run it.
RCA PEARL FIRMWARE DOWNLOAD window should open.
Remove battery from Pearl, keep out.
Press PLAY and hold while plugging into USB port,
when "initializing" progress bar moves, let go off play button.

On my windows, it installed some software and asked me to reboot. After the reboot I re-ran the Pearl firmware file and about 30 seconds later the start button was now available.

Click it. However, You will loose your music on the internal storage.

Posted on Oct 23, 2009

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Posted on Jan 02, 2017

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1 Answer

RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player dosn't power on when plugged into USB of computer


Try a firmware recover. Download the firmware update from the RCA website and install the app. Start the updater and connect the player holding the PLAY button until it gets detected.
This is a similar player with the recovery procedure explained:

Oct 28, 2009 | RCA TH1602 MP3 Player

1 Answer

RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player powers on when plugged into USB of computer. It is already at the latest firmware.


When was the last time you flashed the firmware? Even if it already has the latest firmware, it sounds like it is still corrupted and need to be reflashed. It appears you already know where to find the latest firmware update based on your comments, but just in case you can download it here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2557

Oct 22, 2009 | RCA TH1602 MP3 Player

2 Answers

I relaced the battery on the pearl th1602 and now it wont do anything wont power up at all


Try this solution, it fixed my pearl when it stopped powering up:

Download the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data",
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Aug 25, 2009 | RCA TH1602 MP3 Player

1 Answer

I have a rca pearl th1602 and everytime i turn it on all it does is say pearl and wont do anything else. how do i fix this or what is wrong with it?


The other day I replaced my battery and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.

Jul 06, 2009 | RCA TH1602 MP3 Player

1 Answer

When i put mp3 player on the computer it wont come up


If device not recognized at all:
Try removing the battery, insert Pearl WHILE SIMULTANEOUSLY PRESSING and HOLDING the "PLAY" button. Windows Device Manager should see the device under "Human Interface Devices"as a "USB Human Interface Device". Run the latest firmware update, it will see the HID device and initialize it as a "Disk Drive", "_Generic MSC Recovery USB Device". Once the firmware update is complete the Pearl should work again. The trick was to remove the battery and hold down the "Play" button while inserting to force recovery mode.

Apr 03, 2009 | RCA TH1602 MP3 Player

2 Answers

My pearl th1602 is froze


Remove battery, press and hold "Play" button when inserting into USB port. Run the firmware update and should be able to re-initialize the device, start the update with the "Format" option checked. Worked for me.

Feb 24, 2009 | RCA Pearl TH1102 MP3 Player

3 Answers

RCA TH1602 MP3 Player in locked


You should be able to force the Pearl into recovery mode by removing the battery, then hold down the "Play" button while inserting into USB port, after a few seconds, Windows should detect "USB Human Interface Device" (see Device Manager). Now you should be able run the firmware update. Worked for mine after it froze up one day and would not be detected as a USB device by Windows.

Nov 14, 2008 | RCA TH1602 MP3 Player

2 Answers

HELP!!!!!


I do not have cd-rom

Apr 22, 2008 | RCA Lyra TH1012 MP3 Player

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