Sony KDF-E55A20 55 in. LCD Television
Problem for Sony KDF-E55A20 55 in. LCD Television

My scean has vertical color




By hworstell on Oct 07, 2009

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My scean has vertical color bars on it and no sound. the remot only turns the tv onb and off. on other remote functioon does anything.

Solution #1

posted on Oct 12, 2009
Not Rated)

cyndi25

Rank: Apprentice 
Rating: 0%, 0 votes
Go to the back of your owners manual and find out how to do a system reset. I had the same problem, on mine I held down the reset button on the remote while manually turning off the tv. The TV went off, then came back on. It's working perfectly again.
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Solution #2

posted on Oct 07, 2009
Not Rated)

zapdbf

Rank: Guru  Sony Expert
Rating: 96%, 89 votes
Vertical colored bars are a communication problem between the light engine and the q box, You could have a bad lvds cable which is what they communicate through. Unfortunately there are specific diagnostic steps a tech will have to do to determine which one is defective. and the results of the testing are not always absolute. I have had to diagnose this issue before and it requires bringing up video patterns that are located in the light engine micro and the q box micro to help in isolation.

I cannot give you a good estimate on repair because the q box and light engine are extremely expensive. If you are lucky and it is the lvds cable it would not be much to repair around $150 or so.


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