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The disk drive will not read a disk any longer. It got some viruses and a friend cleaned it up and installed an antivirus software. However, the same software was installed in the router so they kept bouncing off each other until we shut down the Sony antivirus blocker. Now my disk drive will not work. It won't read any disk. The diagnostics say nothing is wrong.

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  • deverhart Oct 07, 2009

    CD/DVD disk drive

  • Terry Herrera May 11, 2010

    disk drive you mean a HARD DISK DRIVE o CD/DVD DRIVE

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I think the cd drive was working in order to install the new windows.
however due to software malfuntioning it stops working.
if this is right you can try to do what the other guy suggest it could work, but anyways , there is a confict with your cd drive and other software o hardware, have you recenlly add a new hardware. i will suggest to remove and test the cd drive, if this is the case,
If this does not solve the problem try uninstalling all antivirussoftware you have, if you have more tan one running they mess up your system.
after you do it test the cd drive.
If this does not work, try to do a system restoration from the day last worked. .
finally if it doesn't work, try to gett this application.
http://dw.com.com/redir?edId=3&siteId=4&oId=3000-2094_4-10508531&ontId=2094_4&spi=ea6c188df221ff1e8261345c79c04c46&lop=link&tag=tdw_dltext&ltype=dl_dlnow&pid=11105593&mfgId=6280556&merId=6280556&pguid=6WiyggoPjAQAAHiyUjcAAAAm&destUrl=http%3A%2F%2Fdownload.cnet.com%2F3001-2094_4-10508531.html%3Fspi%3Dea6c188df221ff1e8261345c79c04c46%26part%3Ddl-6280556

o from here www.glaryutilities.com and run the one click check up and it probably will fix it.
Hope my sugestions work for you.

Posted on Oct 07, 2009

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I assume you're talking about the cdrom/dvdrom drive? Go to control panel -> system -> hardware -> device manager and try deleting and reinstalling the device driver for the cdrom.

Posted on Oct 07, 2009

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