Question about Seagate Free Agent Go Small 12 GB USB External HD ST600121GSA1E1-RK USB 2.0 Hard Drive

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Seagate FreeAgent, 500 GB p/n 9nk2al-510 stopped working

My 500 GB P/N 9NK2AL-510 stooped working. It recognize when I pressed my computer on the desk top, but when I press property on the 500 GB, it shows zero sectors. Please help me find the solution on my 500 GB. Thanks, desperate from El Paso, Texas.

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There's not much troubelshooting you can do with a failed external disk. power off PC and hd and then disconnect all cables, wait 30 secs, power the PC on, let it boot to the OS, power the hard drive on and then connect. If the drive shows up but you still cannot access it or get weird property readings, it generally means the hd controller has failed. If the data's worth more than $1000, you can take it to a data recovery group like Ontrak or Cherry Systems, but otherwise, just get a new hd and restore whatever backups you have.

Posted on Oct 07, 2009

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500 9nk2al


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