Question about HP Pavilion dv9000z Notebook

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HP Pavillion dv9000 won't boot up

Brand new out of the box HP Pavillion DV9000 will not boot up. The blue light is on but the power button does nothing.

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  • kevcass Dec 25, 2007

    i have the same boot up problem. tried removing the battery and booting with just the ac power. still nothing. tried re-seating the DRAM modules - still nothing. hard drive is not operating. could the problem be related to the LCD display connection to the motherboard?

  • Anonymous Feb 20, 2008

    hp pavillion dv9000 will not boot up power light on

  • dkguy Mar 18, 2008

    my dv9045 does exatly the same thing. But if i leave it vithout battery or psu for half an hour. then it start up at runs perfectly until i turn it off again. Then it does it again and i have to remover batteri again and so on!

  • Anonymous May 04, 2008

    my dv9000 hp laptop will not startup it just loops without turning on the screen (screen remains black)....

  • Anonymous May 04, 2008

    hp dv9000 will not startup, it just loops, screen remains black...

  • Anonymous May 08, 2008

    Yep pretty much, it won't boot up, it just well...loops!! This does not bode well right now...

  • rocknroll1 May 11, 2008

    my dv9000 hp laptop will not startup it just loops without turning on the screen (screen remains black)....

  • migueltrevi May 14, 2008

    my hp pavillion dv9000 17inch sudenly stoped on me. i was on the desktop and sudenly out of nowhere, a line appears across the whole screen and a bunch of stains started to appear on the screen. as time passed, the stains started becomig larger and i had to turn off the laptop the bad way. i try to turn it back on and the laptop wont even show an image on the screen. it trys to run but as it cant access the sistem, it keeps restoring itself automatically (all this without showing any image, not even the bios)

  • acnp Jun 05, 2008

    i turn my hp on, all blue lights are on, but the screen wont turn on. I have tried turning the power button on and off slowly and quickly, cntrl alt delete, and other random keys with no success. any one got any solutions?? rhonda

  • Iandrew Jun 16, 2008

    HP Pavilion dv9000, I plug it in no blue light, nothing at all but I hear a chirping sound coming from the AC adapter what does this mean?can anybody help me.


  • eb5746 Jun 17, 2008

    Screen suddenly went black. After shutting down, system won't boot. I can hear the hard drive and fan come on briefly but then restarts itself.

  • Anonymous Jul 07, 2008

    sdfasd

  • Anonymous Aug 11, 2008

    Same as the others. Fails to show anything on the screen and is in a constant reboot cycle. I have tried an external monitor and no joy. I suspect its NVidia behind it just as they were when my work Dell 630 had video issues. I would never buy anything that has NVidia involved in any way.

  • Anonymous Aug 20, 2008

    blue lights appear but it wont boot

  • Anonymous Aug 23, 2008

    When I try to power on my dv9000, you can hear the fan try to kick in but then turns off very quickly. The "blue touch" buttons stay on, but the laptop itself will not boot up. I have no idea what this could be, and I'm not sure which piece of hardware would have to be replaced.

  • BriancanFixi Oct 07, 2008

    boots, display lighted, but no image (Not even post messages).
    An external monitor may show an image, then sometimes laptop lcd will show image intermittently.
    LCD flashes, and sometimes and error message appears in Vista:
    "Display driver stopped responding and has recovered"
    "Display driver nvlddmkm stopped responding and has successfully recovered."

  • Esoren Oct 16, 2008

    Having the same video driver problem and now my computer wont boot at all. Just started getting the error today and I was finally able to download new nvidia driver and now I can't get the dang thing to even boot at all, just a black screen and nothing else except for the blue lights. Help please! My academic life is on my laptop, and I need access to it everyday.

  • Anonymous Oct 18, 2008

    Posting this with another computer obviously, I also have the same problem. The day before the display went dead (probably because of the video/graphics overheating or driver going bad) when I was watching a display intensive movie on Netflix. I rebooted that day and it worked fine. Today it doesn't work at all! I think I'm going to send it in to HP.

  • Anonymous Oct 20, 2008

    I am having the same problem, can anyone point me to the location of thee warranty extension page. I can't seem to find it and HP is trying to deny that it has anything to do with them. I've even had the computer on a cooling mat the whole time.

  • Johnson12121 Nov 01, 2008

    When I try and boot up the laptop, all the buttons and such glows, but it only lasts for a second. Help.

  • annden Nov 11, 2008

    my hp dv9000 will boot but it stops after it get to the faded microsoft corp. thingy right before vista starts up.how can i fix this?

  • Anonymous Nov 23, 2008

    I bought this hp bad product in USA.
    Hovewer I live in Poland and I can't get free support from HP Poland.
    It's sick!


  • sbgglenn Nov 30, 2008

    I too have a HP dv9000 17" Notebook. I have had it almost two years and it has worked well until just recently. Now, it is having problems booting up. I have installed a second hard drive a couple of months ago and it worked fine. I tried swapping hard drive and it still didn't work (I still have Vista OS on the original drive).

    Any idea on what the problem is and how I can fix it?

    Thanks,

    Glenn


  • sony guy Dec 06, 2008

    Will not boot up, blue lights come on and then nothing happens. It goes off and then tries again on its own.

  • barbie69doll Dec 24, 2008

    My HP laptop is stuck on its NVIDIA settings. I connected it to the TV via S-VIDEO.... and set the NVIDIA settings to "clone"... watched the movie... and now try to put the screen back to normal.. and wont work. I unplugged everything..... my laptop thinks its still on "clone" .... please help, the NIVIDIA settings disappeared and I cant get them back..

  • Anonymous Jan 27, 2009

    blue led on but not boot, and few seconds the blue led off by them self

  • Anonymous Jan 30, 2009

    I had the same problem with my dv9000, wireless failure first, then unexpectedly no boot up. It's working now, after hundreds of times of not booting up. I was just about to use the towel method. I wish I could tell you what I did, but I didn't do anything. the wireless card still doesn't work, but that's not as big as a problem. Lesson learned: don't buy hp again.



    Dont' worry be happy, I guess.

  • Anonymous Feb 10, 2009

    I had same problem of booting up, powers on, then powers off by itself, then powers on again. After do everything recommended, resetting memory, removing battery, holding power button down, I finally called HP. Since my machine is barely out of warranty, the first thing they offered me was a new 2 year warranty for $139.00.

    (also had this mother board replaced by them before)

    After refusing the warranty, they offered many different options to fix the machine at many different prices ($200 - $300). After that, they then stated that they have an extended warranty for this particular problem. (like he knew what the problem was). and stated that if it was not that problem, then I'll be charged accordingly. Finally the technician admitted that there was an issue with the system board ( and I couldn't just reload a new image of bios to fix it) and that HP didn't know which system boards had this problem, so they shipped them all out anyways.

    So, now many customers will encounter this issue and HP found a new way to make money. Also, this was an interesting way for customer support to be in sales and make money in this recession :-((

    Long story short, never buying HP again.

  • franzes_24 Feb 15, 2009

    there is no display and start up sounds did not appear and the light is turning on and off and repeat again and again..

  • Anonymous Feb 23, 2009

    same

  • Anonymous Mar 03, 2009

    it doenst boot just the led lights turn on but the LCD screen doesnt

  • Anonymous Mar 03, 2009

    yep, I have the same, started with wireless, the black no bootup and fan starts and lights flicker.

    So, it dead? or is there hope?

  • FedupHPuser Mar 18, 2009

    ****, I'm two months over the extended service extension. This sucks, now I have a useless brick.

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27 Answers

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My 18 month old HP Pavilion dv9803nr Notebook PC will not boot up. It tries to then the light flick off and then on and tries again and again but nothing.

Posted on Oct 18, 2008

  • roofdog Nov 17, 2010

    OMG. I can't believe I just said that, but oh well. My computer would turn on for less than 1 second after pressing the power button, then turn right back OFF.

    I was reading on my blackberry looking up on google solutions and didn't think anything would work. I am typing this from my HP dv9000 right now. IT ACTUALLY TURNED ON.

    I took out the battery and ac. Did everything everyone suggested, but not sure which ONE actually worked, but I'm using my computer now, so IT'S WORKING.

    HERE'S WHAT I DID:I held the power button down AFTER taking the battery out for 30 seconds. THEN I connected back the AC power (no battery connected yet) and held the "delete" button while holding down the power button. I was not believing it would work, but did it anyway. I did this 30 times, then held the power, delete and f1, no answer. Power delete and f5, no answer. Power delete and f7, power delete and f11. Then I put the battery back in and Power Delete and held it down. Then I just decided to hold down the power button for a while. For some ODD reason, the computer decided to turn back on!

    I was NOT a believer in these solutions, they sound RIDICULOUS, but it actually WORKED. For NOW. I don't know what next time, but I'm definitely saving up to get a new computer just in case, and according to my friend, NOT AN HP. What a NIGHTMARE!

  • Nathan Allan Jun 11, 2011

    Looking at a DV9000 now and it seems to have the same problem as everybody else, a dead mainboard. This just happened a week ago to the lady (not my own laptop) and she called me in.

    Power lights up, all the LEDs light up for about 3-5 seconds then everything goes out. After 2-3 seconds it tries again and I lost count of how many times it happened, I am guessing it stopped after 5-6 tries. Tried using a bootup CD, USB with OS in it, external monitor, with/without battery, ram, reseated all the ram and wireless, nothing helped. This is the 2nd one this week that I have diagnosed like this.

    Looks like it needs a new motherboard, really not worth repairing since it will most likely happen again. Thanks for the informative posts, everybody!

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This fix will get you into windows but not fix the problem.
I used a hair dryer to heat up the laptop, blowing around the touch pad ,
you must get it pretty hot depending on the power of the dryer.
Maybe 3 minuets, it will work so keep going until it start up.
I though mine was finished as a laptop, but I saw someone on youtube
do the same thing with a blanket , wraping the com while running
to get it very hot and it worked for him, my way is ease and quicker.
Please post if you had any luck with this fix..

Posted on May 13, 2009

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Had the same problem, went to Hp.com and searched limited warranty. search my notebooks model and p/n and it is covered under limited warranty. they will fix it for you for free just have to call them to get box sent out.To contact HP in North America call 1-866-671-7362 from 6:00 am to 11:00 pm MST, 7 days a week.

Posted on Jul 12, 2008

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My dv9000 just died for the second time. First it was the 'wireless doesn't work' issue, now the thing will not boot. I was fortunate to have the laptop work long enough that the extended warranty program no longer covers the PC. HP has said they will fix the motherboard for only $259, which is the reduced price from $400. Do they think I would ever, ever, ever give HP a single penny more for such stinky products? Stay away from HP.

Posted on Aug 14, 2009

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Video card on mother board has gone bad due to overheating. It is a known issue and HP has extended all warrantys on dv9000 series (and some others) by an additional one year for this problem.

You have to send it back to HP and they will replace the mother board for you.

Posted on Feb 02, 2008

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The problem is with most of the HP laptops. They have to replace your motherboard within two years of you purchasing your notebook. Anytime after that they are not going to replace it for free. They are going to charge you $260.00 for something that they know is a problem. My advise is not to purchase any of their notebooks.

Posted on Feb 16, 2010

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I think that your problem is on motherboard.take a look in www.hp.com about troubleshooting there are several solution for boot up problems.

Posted on Dec 24, 2007

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Http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277#c01087277_identify
Worked for me.
Completely free.

Posted on Oct 03, 2008

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Outstanding (even though counter intuitive) Solution posted by helblum

I wrapped the laptop on a TOWEL (a very thick one) and finally it turned on after some 20 minutes of the restarting loop. Im unable to send my laptop in an overseas trip to get fixed that's why I dared to play that tric. f3kjls states is an overheating problem but heating up during boot up helps pass that issue. Totally wierd!!!

Thank you, best regards and good luck!

Posted on Aug 12, 2008

  • Shehzad Shah Nov 21, 2010

    Take a hairdryer and place it right above the "S" and "D" keys of the keyboard...the gpu is supposed to be right beneath these keys...blow dry the area for about 10 minutes....make sure it doesnt get very hot by checking with your fingers every 2 minutes...make sure the laptop is on during this process...doesnt necessarily have to be logged in to windows...if its on a restart loop press f10 and f11 together to make it stop rebooting.....keep on doing it until u see the screen...once u have got the display running again go to bios setup and run all hp diagnostics tests....then log into windows...u might not get into windows the first time around...keep on trying u'll get there...hoping u get into windows dont shut down ur computer ever....:D just keep it on standy or hibernate....the permanent solution to this problem is the reflow method....u can do it urself if u know wat u are doing...check out youtube....thanks :D

  • Norhide Mar 08, 2011

    Can't believe this worked! my dv9000 died for the first time 4 years ago and i actually managed to send it back to HP since i had a week left on my warranty, and they replaced the MoBo. 2 years later the same thing happens.. and ive been trying like an idiot to get it going again then yesterday i found this thread ..and omfg i wrapped it up just like you said and i put it on my bed just to make sure it would heat up, 60 mins later! (totally forgot i had it wrapped in a towel) i went and checked on it and there it was! up and running like nothing ever happened.
    (could hardly hold it due to the heat so i think 60 mins is a bit much but yeah damn it worked)

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Make sure the computer is plugged in and that the battery is charging. Try pressing and holding the delete key as soon as you press the power button. This is supposed to force the default bios.

I recommend calling HP support through the website. You are well within time to return a defective product and or receive technical support.

http://welcome.hp.com/country/us/en/contact_us.html

Posted on Oct 16, 2009

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My DV9074cl has same problem bad on board video chip. I can get the laptop working. I turn on the laptop make shore the fan is on wrap it in a blanket for one to two hours. Unwrap turn off then on boom screen comes on. Unfortunately I do not think this is a permanent fix I have had to do it several times. I am currently using the laptop to type this post. The over all solution would be to replace the laptop mother board this can be very spendy the lowest price I saw was in the upper 200 dollar range. But if you want to get it working temporarily to retrieve data ect give it a shot.

Posted on May 12, 2008

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I had the same thing happen to my laptop - I unplugged the power source and removed the battery for a hour did a hard reboot when I plugged it back in and put the battery back and it has worked fine every since - no money spent and it fixed the issue!

Posted on Apr 12, 2010

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I have the same problem but I press the CTRL button and the Delete button, than magicaly it goes in to windows.

Posted on Aug 13, 2012

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My HP dv9000 won't charge, which means it won't come start. I bought a new battery charger, plugged it in the blue light in the charge terminal is on but the computer doesn't charge. It will not start even after 24 hours of charging? I am overseas and unable to get tech support here. Any ideas for a computer dummie?

Posted on Sep 04, 2010

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Could the problem maybe from the original overheating? I mean if some of you are wrapping your computer in a towel to create heat, to me it soundls like a soldier point lifted off or something due to heat. So if creating heat causes it so start sounds like a joint gets hot enough wrapped in a towel and bends the point of concern down enough to make contact and run. Everybody knows heat is the worst thing for any electronic device. Has anyone opened one up themselves? <br /> I have the same problem, it started after my children started gamin on it and it got nice and hot. Bios updates all ****, fan hasn't ran right since my first crash 3years ago. <!-- from fixya rte -->

Posted on Aug 16, 2010

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Hi,
Problem with HP Notebook Or Laptops? Follow the links.
For Software problems you can visit a link by just Click Here .
For Hardware problems with this Notebook you can Click Here

Posted on Jul 23, 2010

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Same problem.
My laptop won't start with current supply. Just when battery is about 50% discharged. It takes from 10 minutes to several hours to boot it. The funny thing is that I can leave it running for a whole week without issues. But I can't sleep when it's always on)
Well, it's 3 years old and in any case I wanted an upgrade for something more up-to-date. What to do with this one? It works fine but it doesn't boot)
Heating is a very weird solution. Gonna try to put it in boiling water haha may work as well!

Posted on May 11, 2010

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Hello,
I have HP DV-9410us and i had the same damn problem. When i power it on the lighting is on, but nothing happens sometimes it boots but most of the time can't.
So what i did was getting into BIOS (press F10 at the HP logo sreen)
and go to "Diagnostic" menu.
Start a test on the Primary Hard Drive
The test failed.
I grabbed a Hiren's boot cd and did a low level format with IBM - Hitachi DFT (drive fitness tools) /*my hard drive is hitachi. if yours is something else get the appropriate software*/
then i got back in my bios and ran the diagnostic test again - everything was fine now.
so now it's working like a charm.

So bottom line is: Your hard drive may be corrupted. Test the notebook with a working hard drive to see if that's the only problem.

Hope i helped someone

Posted on Jun 17, 2009

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After all these issues i'm gonna go back to the store and return the laptop under the 30 day policy, its just not worth the trouble as i am already starting to get into gaming on it, my GPU went up to 180, it was untouchable hot under it. Its just not worth the trouble for what it costs and having to wait with no pc when it needs to be repaired. other companies are doing it cheaper like IBM with no issues, last one lasted me almost 6 years! Shouldnt have to send it in for repair when it breaks. luckily i found this post(and MANY others) before the 30 days was up.

Posted on Oct 25, 2008

I have hp v3000z. same problems but to get it to work i just insert the recovery disk, wait for it to stop spinning then power down and power back up and then it boots up fine. Just make sure you take out the disk while it boots up so the system recovery doesnt fully process.

Posted on Sep 11, 2008

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I got mine fixed at r-tech for 160 dollars, they fixed my motherboard (818) 347-1100 Click Here HP Pavillion dv9000 won't boot up - moz-screenshot.jpg

Posted on Jul 10, 2008

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OMG. I can't believe I just said that, but oh well. My computer would turn on for less than 1 second after pressing the power button, then turn right back OFF.

I was reading on my blackberry looking up on google solutions and didn't think anything would work. I am typing this from my HP dv9000 right now. IT ACTUALLY TURNED ON.

I took out the battery and ac. Did everything everyone suggested, but not sure which ONE actually worked, but I'm using my computer now, so IT'S WORKING.

HERE'S WHAT I DID:I held the power button down AFTER taking the battery out for 30 seconds. THEN I connected back the AC power (no battery connected yet) and held the "delete" button while holding down the power button. I was not believing it would work, but did it anyway. I did this 30 times, then held the power, delete and f1, no answer. Power delete and f5, no answer. Power delete and f7, power delete and f11. Then I put the battery back in and Power Delete and held it down. Then I just decided to hold down the power button for a while. For some ODD reason, the computer decided to turn back on!

I was NOT a believer in these solutions, they sound RIDICULOUS, but it actually WORKED. For NOW. I don't know what next time, but I'm definitely saving up to get a new computer just in case, and according to my friend, NOT AN HP. What a NIGHTMARE!

Posted on Nov 17, 2010

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So guys, I had the same problem. I was watching netflix on my pc and it zapped out and would not reboot, but the LED light was on. I searched and searched and finally came to HP's page, it offered sevral solutions. I tried reseating the RAM. My pc got really hot last night and I think thats what started the whole disaster. I was afraid to try this at home on my own because I am definetly not a whiz at this, but I am determined. It worked, like nothing ever happened, crazy. Try this link before you spend any money. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00372143&dlc=en&product=3308899

Posted on Nov 23, 2008

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Contact HP. They fixed mine without any issue. They sent a prepaid box to ship it in and had it back to me within a week.

Posted on Aug 12, 2008

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The dv9000 series has had nothing but issues with the motherboard, what i have seen from looking at the inards is that HP uses a ASUS motherboard thats configured to HP's configuration, but most of them are bottom of the line models, and usually the video, power, or just a short in general is the culprit of most of these boards failing in the first 3 years.

In general when purchasing a notebook, expect to replace the Hard Drive within the first 3 years of owning the unit, as most notebook (2.5 inch) drives are prone to a higher rate of failure due to the nature of which they are used (IE: Traveling which results in vibrations and shock damage, and over a period of time will cause the drive arm/motor or the drive head to become mis-aligned or dislodged).

Posted on Dec 09, 2008

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Plug a monitor into the laptop and see if you have windows..might be lcd or lcd bulb

Posted on May 14, 2008

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1 Answer

Problem with hp laptop dv9000


boot into safe mode and dump that driver and reinstall it or update it... and i can relate to the india customer service thing (there has got to be a better way)..

Jan 08, 2009 | HP Computers & Internet

1 Answer

Hp pavilion dv9000 blue lights on won`t boot stuck just cli


Sounds like the harddrive went bad.
Some people call it the click of death.
Put the laptop to your ear near the harddrive and you will hear the clicking coming from there.
Good news is that it's easy enough to change the harddrive.
Bad news is you lose all your data to this point.
I hope this helps and i'm sorry that happend to you.

Dec 24, 2008 | Acer Aspire 5315 Notebook

1 Answer

Hp pavillion laptop dv9000 power on problem


I thing problem in heatsink use heatsink paste.

Oct 02, 2008 | Intel Motherboard

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