Question about HP DeskJet 3940 InkJet Photo Printer

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HP Deskjet 3940 will only print job in que when computer is restarted?

It seems that our printer is (somewhat) possessed!? I feel fairly comfortable working around problems on the computer, but haven't been able to figure this one out. The print job will go into the cue just fine, but will just sit there and not print...until the computer is restarted. Then on startup, as soon as most of the "thinking" is done, the printer will sometimes print the document just fine, or if it is a word document or word processing document, sometimes it will print it with jarble (*&#&$*&$*#).
Another thing I've noticed is sometimes when there is absolutely no other programs running, it might print (or might not) - but it's not guaranteed. That's just been the problem, it's off an on.
Any friggin clue out there!?!?!?

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Re: HP Deskjet 3940 will only print job in que when...

Hi there, you do have a probl;em at your printer, try to test another printer to your unit and if still same problem you have a software problem or else your printer board is mulfuctioning. ty

Posted on Dec 24, 2007

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