Question about Nintendo Wii Console

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I MEEN BY THE PASSWORD BECAUSE I FORGOT MY PASSWORD AND SECRET QUESTION.WHEN I GO TO PARENTAL CONTROLS IT SAYS "PUT YUR PIN" THEN "YUO FORGOT" THEN "PUT YOUR SECRET QUESTION" IT SAYS "FORGOT"' THEN SAYS A NUMBER THAT YOU NEED TO CALL AND IT SAYS THEY WILL SEND ME A MASTER KEY. BUT I WAS THINKING THAT MAYBE I COULD GET FROM TE INTERNET COUL YOU HELP ME?

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  • Nintendo Expert
  • 127 Answers

In your console enter to the parental control menu and try to change it, when asking for password then:

1. Click "I forgot" twice.

2.
Go to http://wii.marcansoft.com/parental.psp

3.
Copy the inquiry code where it says "Confirmation Number:".

4.
Select your "Current Date in your timezone:"

5.
Push the "Get Reset Code" button and get your master code.

6.
Try to change again the parental control and use the code provided, the code should work as I tested it many times.

NOTE1: the code generated in this page work as well for Wii and DSi consoles.

NOTE2: If it doesn't work the first time, try going to http://www.timeanddate.com/worldclock/ . Change the time/date on your DSI to match that of Tokyo, London, some other location etc and then try again.

Posted on Sep 23, 2010

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1 Answer

Master key for parental control


  1. Navigate to the Wii Menu by pressing the HOME button on a Wii Remote and selecting "Wii Menu."
  2. Look at the date and time displayed on the Wii Menu and ensure they are correct. If incorrect, they will need to be changed in order for you to complete the PIN reset process. You will not be able to reset the PIN until the date is correct.
  3. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu.
  4. Select "Wii Settings."
  5. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  6. Select "Parental Controls," then "Yes."
  7. Enter your PIN or select "I forgot."
  8. Answer your secret question or tap "I forgot."
    • If you know the answer to your secret question, enter it to unlock parental controls. The system will go to the change parental controls screen and you will be able to change your PIN.
      • Be sure to enter the secret question exactly as you originally typed it, as the answer is case sensitive.
    • If you don't know the answer to your secret question, tap "I forgot."
  9. A screen will appear showing you a request code.
  10. With that request code, you will need to do a request that involves charging US$0.50 from a credit card, to confirm that you're an adult. Or should your kids try to circumvent your parental code, it will show up on your credit card bill.
You can request the reset here:
Parental Controls PIN Reset Nintendo Support


If you need further instructions on how to do that, simply look here:

Forgot Parental Controls PIN Wii and Wii mini Nintendo Support

Mar 04, 2015 | Nintendo Wii Console

2 Answers

Forgot my parental control code and losted manual


  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN.
    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
    • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
  5. Select "Clear Settings," then select "Yes" to confirm.

Aug 19, 2011 | Dsi Video Game Consoles & Games

2 Answers

I forgot my pin number and master key please help


In the System Settings Menu, go to the 3rd page, then select "PARENTAL CONTROLS."

  • Select "YES," to change the parental controls.
  • You will be prompted for your 4-digit PIN.

    If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.

    If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.



    If you don't know either the PIN or the secret question, the Parental Controls will need to be reset.


    An Enquiry Number will be displayed. Ring the number given in the Nintendo DSi Operations Manual and provide the Enquiry Number. You will then be issued with a Master Key. Tap "OK" and enter the Master Key. Tap "OK".

  • Select "PIN" to change the PIN or "CHANGE SETTINGS" to update the setting you wish to change. Once the changes are made, select "DONE" to confirm any changes.
"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."

Aug 01, 2011 | Nintendo DSi Black Console

2 Answers

I have the parental control on the dsi and forgot my password


If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

Jul 28, 2011 | Nintendo DSi Matte Blue Console

1 Answer

How can i remove my parental code and my secret question and i dont know them for Nintendo DSi


How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN. 
    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the  empty text box for the answer to the secret question and enter it using  the on-screen keyboard.  Select "OK" to continue.
    • If you don't know either the PIN or the secret question, the  Parental Controls will need to be reset.  Please call 1-800-255-3700 for  assistance.
  5. Select "Clear Settings," then select "Yes" to confirm.

Jul 19, 2011 | Video Game Consoles & Games

1 Answer

I forgot my pin and secret password and now i cant access to the internet and i need some help with this


If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. To do that, you'll need to call Nintendo (1-800-255-3700).
Or just use this: http://wii.marcansoft.com/parental.wsgi :)

Jun 29, 2011 | Nintendo DSi Blue Console

1 Answer

Wii problem:i have forgot my pin and my secret questin answer. What should i do?


This is the solution that worked for everyone
Before you do it, make sure your wii's date and time is correct then continue

Go into the Parental controls on your Wii, then Click "I forgot on the Pin" entry page, and "I forgot on the Secret Answer" entry page. Your 8 digit confirmation code will be on the next page.
Now go to http://wii.marcansoft.com/parental.wsgi from your computer
Enter the 8 digit confirmation number there
Mater Password/Unlock Code will be giving to you

Go to your wii and put the unlock code giving to you and there you go

THIS SHOULD WORK BUT IF FOR ANY REASON IT DIDN'T WORK, YOU KNOW THAT YOU ARE THE FIRST PERSON IT DIDN'T WORK FOR. TRY STEP TWO BELOW! IT SHOULD WORK.




Call 1-800-255-3700 and tell the customer service that you forgot your password. You'll receive a new MASTER PASSWORD from them free of charge.


Please rate if this helped you or solved your problem.

Apr 17, 2011 | Video Game Consoles & Games

1 Answer

Dont know the parental control PIN


How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.

  2. Select the right arrow twice to reach the third page, then select "Parental Controls."

  3. Select "Yes," to change the parental controls.

  4. You will be prompted for your 4-digit PIN.

    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.

    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.

    • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

  5. Select "Clear Settings," then select "Yes" to confirm.

Feb 01, 2011 | Video Game Consoles & Games

2 Answers

Forgot parental controls key


You're going to have to call nintendo to remove the parental controls. They will give you a special code to remove the parental controls.



How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.
  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN.
    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
    • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
  5. Select "Clear Settings," then select "Yes" to confirm.

Aug 10, 2010 | Nintendo DSi Black Console

2 Answers

Master key code


Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit confirmation number there. When you do so, make sure that whatever today's date is, your Wii is set to that date. (And select Today's date from one of the 3 possible choices.)

(To get the confirmation number, go into Parental control settings, click I forgot on enter pin screen, and Click I forgot on answer secret question screen. This is where you come to where you enter the master password, and the confirmation number you need, to get this master password.)

Apr 22, 2008 | Nintendo Wii Console

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