Question about LG KU990 Viewty

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Digital keychain I bought a digital keychain from booksarefun, holds up to 48 photos, SKU is 77275 . I installed the disk, and it said it was installed, but when I go to put in the pictures I get this: Failed to issue command to device., What am I doing wrong? Thank you Same problem. I reinstalled and tried to repair the software from the control panel with no success. I can't find a company name either to go to a website for fixes?

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First, SKU is a vendor specific number (created by the bookstore, not the manufacturer) so that number really does us no good.. we need to know the manufacturer and model number..

First thing to do (if you are running Windows) is to make sure that the device is being recognised by the Device Manager..

Start > Run > devmgmt.msc (ok)

Look down the list and try to find the device.. or look for an exclamation point, meaning that the device is not installed correctly..

Let me know.

DG

Posted on Dec 25, 2007

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Posted on Jan 02, 2017

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