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Getting my 6500 officejet to scan an item to the computer

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Problem not solved at the moment but my best bet is to try to find my operation manual for the machine then read the book. Better than having someone else read to me, little to old for that. Thanks

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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Can't scan on my HP Officejet 6500 Scan button says "No scan Options" Help


Go to HP website for troubleshooting download and let it go to work.Be sure to get file for your printer and it will find moissing files and install them for you,it worked for me

Aug 18, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When I try to scan a document on my HP Officejet 4500, a box appears stating the LCD list needs upgraded. What does that mean, how do I do that and why hasn't this happened before when I scanned?


This means the printer has lost the front panel menu items, likely due to some Microsoft update or firewall update in the computer.

Launch the HP solution center on the computer. Click the SETTINGS button. Hover over or click the SCAN SETTINGS button, and choose SCAN TO SETUP. Add or remove items depending on the options you wish to be available at the time of scan, and click UPDATE DEVICE.
Your scan options should now be available from the front panel of the device.
If this did not work, try again in 30 minutes.

If this still didn't work, you may need to uninstall and reinstall the software.

NOTE: these instructions assume you are using the CUE13 (black interface) software.
If you are not, uninstall the software and drivers for the printer that you are using, and go to the HP website, and get the latest drivers and CUE software.

Jul 22, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

How do I add my computer to the HP Officejet 6500 wireless so I can scan. I am trying to scan from the glass, when I hit scan it only has my wife's computer listed


on the computer that you want to scan from click start > control panel > printers then click add and choose network printer. it will then scan for the printer and add it . you will then be able to scan files to it, once it has installed the drivers and configured your pc.


Please vote if you found this info useful

Mar 13, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have officejet 6500 and it will not scan. Upon pressing scan button, it tells me "no scan options" and that I should refer to device documentation to troubleshoot. I do not know what that means...how...


I have a solution for this issue. However to provide the appropriate steps, please get back to us with the following information:

* How is the unit connected to the computer? (USB or Wireless)

* What is the operating system of the computer?

Please get back to me with the requested information

Apr 03, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

When you scan a picture with hp officejet 6500 wireless, how do you get the picture to your computer? I see that the printer is scanning the picture, but I don't know how to get it to my computer.


To get it to your PC you must use a program to scan the picture. You can use Word to scan the picture by going to File and the Import. Import from Scanner.

Jan 11, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My hp officejet 6500 will not print pdf files . A single blank page comes out but nothing else.


have scanned records into my computer via hp officejet 6500 scanning software. when i come to print i only get the top half of the document printed on the bottom half of the page - help!!!

Oct 27, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

No scan option, no computer connection


Hi there,

I have gathered a link which may be helpful and provides a detail for HP Officejet 6500 printer.
https://system.netsuite.com/core/media/media.nl?id=77009&c=644149&h=a92833b772a7eed79afd&_xt=.pdf&leadsource=111

Warm regards,

Anirban Mazumdar

Oct 09, 2009 | HP Officejet 6500 Wireless All-in-One...

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