Question about Samsung CLP-550N Laser Printer

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Chged transfer roller still have message won't print

Although I changed both the transfer belt and reset it, and the transfer roller, it still says replace transfer roller. Can't get printer to reset roller and it won't print

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  • elammom Oct 08, 2009

    Where is the reset fuse located on the Samsung CLP550N printer?

  • elammom Oct 08, 2009

    I like the idea of replacing the reset fuse. Okay, where is the reset fuse on the Samsung CLP550N printer?

  • elammom Oct 08, 2009

    It continues to say "Paper Jam in Tray 1" however, there is no paper jam I can find. Won't print at all.

  • elammom Oct 09, 2009

    I changed the roller also, but can't reset the machine.

  • elammom Oct 09, 2009

    Are you there? No response from my questions regarding where the fuse is located??



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Here is the procedure to reset the transfer roller:

Turn the printer on while holding the “Online” and “Cancel” buttons. When you see the prompt "Download mode press online key", press and hold the “Menu” key for a few seconds until you see the message "Uncheck consumable mode". Press the “Enter” button twice till you see "Press Access Key". Now press "Cancel" twice. In the EDC Mode selection, press right key until you see "Maintenance", press "Enter". Press right key until you see "Transfer Roller" or whatever parts you want to reset as well, then hit enter. If all goes well, the printer will display "Initialized" after it is done resetting the counter.

Good luck.

Posted on Oct 09, 2009

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Do change the roller as it is evident that the roller is faulty. Please note this.

Good Luck

Posted on Oct 08, 2009

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Check first the Reset Fuse. If the fuse has blown, you might get any error message and the printer would not work. Check or replace the fuse to see if that would help.

If the same problem occurs, contact the manufacturer to see if they have the latest firmware version for the printer. It would look like it does not make sense, but it's true. If the firmware is not working correctly, firmware upgrade would make the printer to work better.

Have a great day!

Posted on Oct 07, 2009

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Message on display: Replace the transfer roller.

The best thing to do is get a transfer roller ready, as it is due to fail soon anyway and just replace it when you get fed up seeing the message.

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I changed my trans roller on a magicolor 5440DL printer but the message 'trans. Roller low' is still appearing on the screen have i installed it incorrectly?

You can reset the transfer roller counter under the menu for the printer. To do this:

1. Press menu.
2. Push the right arrow twice to get to "Engine"
3. Verify Engine is the option displayed and press select/enter.
4. Scroll through the menu until you see "Engine Service". Press select.
5. Scroll to "Reset Counter Transfer Roller". Press select.

After pressing Select on step 5 it appears to run a calibration (at least it did on mine.) But the message should be gone after that. The counter for the transfer belt is also here. Please be sure not to reset the wrong one.

I hope I've done a good job answering your question. If you have any additional questions I will do my best to answer them. If my answer was helpful for you I'd appreciate a 5 thumbs up rating, or a click on the yes this was helpful button. Thank you!

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I got a way to reset the transfer belt counter:
Just press Meny.button, then #{4-digit-password-number}# and follow this path:
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Use the keys on the control panel to select the following menus: setup|maintenance|check others|transfer belt|reset then press [enter]. The LCD should read "reset now" and the printer will return to the ready prompt.

This assumes the error message you have is for the transfer belt near end and not the transfer roller itself (which is NOT part of the transfer belt, it's actually attached to the RH door as you look at the control panel).

Oct 16, 2008 | Samsung CLP-500 Laser Printer

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I found the answer here:

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:

  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Transfer Roller Life.

  6. Press OK.

  7. Reset Transfer Roller NOW is displayed.

  8. Press OK to reset the transfer roller life.

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1 Answer

CLP-500 is printing only on left side of paper

You'll need to look at

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Dear Friends:
I have a same problem after replacing both transfer belt and drum for Samsung CLP-510.
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To reset page counter after replacing the OPC belt or FC Roller please follow the steps below:
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  • Release the key when the display shows "Utility Menu Clear FC. Roll"
  • If you have replaced the FC Roller then select this option by pressing MENU/ENTER key, if you have replaced the OPC belt then change this option by pressing MEDIA key so the display changes to "Utility Menu Clear Belt CG".
  • When one of these options is selected by pressing MENU/ENTER key, the display will change to "Utility Menu Clear FC. Roll/ Clear Belt CG Not Execute" by pressing MENU/ENTER key again the display will change to "Execute"
  • Press the MENU/ENTER key again after 10 seconds the display will change to "Completed Clear FC. Roll / belt CG"
  • Now power the printer off and after waiting few seconds power it on again, after it's initial self-diagnosis the printer should now work normally without the error message.

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Most of the time when I find this happening on a printer, not just Ricoh's it turns out to be the PCU (photo conductor unit). The color PCU is one unit and the black is a seperate unit. Hope this helps.

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