One answer is NEVER buy another GE product!!! I bought all GE Profile appliances when I redecorated my kitchen. Have had issues with every single piece. Refrigerator has been replaced twice (on 3rd one). Triton XL dishwasher will not reset...good luck getting it back to normal wash if you change a cycle...for example to run just a rinse. It is almost impossible to get it to reset. And don't get me started on the over the stove microwave. Never have been able to use the lights. Every time from day one I turn them on, the bulbs blow and the cover shatters. Absolutely no support from GE!!!
I had the same problem with the lights. Could not reset and all the lights would come on except normal wash. It was impossible to do any dishes. It appeared something was wrong with the panel. I waited 2 weeks and guess what? It now works normally. Something got shorted out in the panel or got wet. strange but now it works and has been for a while.
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Actually, if you look closely at that Low Rinse button or emblem, you will see a little lock symbol above the words "Low Rinse", and I'll bet THAT light is the one that is on. Basically, you have the control lock (or child-lock) turned on. To turn it off, you have to press and hold the Sanitize button for 3 to 5 seconds until that light goes off. Now your dishwasher will work!
Actually, if you look closely at that Low Rinse button or emblem, you will see a little lock symbol ABOVE the words "Low Rinse", and I'll bet THAT light is the one that is on. Basically, you have the control lock (or child-lock) turned on. To turn it off, you have to press and hold the SANITIZE button for 3 to 5 seconds until that light goes off. Now your dishwasher will work!
There is a Control Lock which locks all the control buttons, so the dishwasher cannot be started. It is enabled by pressing and holding the lock button for about 3 seconds. To disable, press and hold the lock button until the light goes out. A single beep will be heard when the feature is turned on.
There is also a Keylock feature which locks the drawer shut and disables all the controls so the dishwasher cannot be opened or started. It is enabled by pressing and holding the lock button for about 5 seconds. To disable, press and hold the lock button until the lock light goes out. Two beeps will be heard when the feature is turned on.
Both these functions are safety features that enable the consumer to lock the dishwasher controls to prevent children from inadvertently starting the appliance.
These instructions are on page 12 of your owner's manual. If you no longer have a manual, you can obtain a FREE copy at managemylife.com. Just go to the site and type in your number under the "Manuals" link. These manuals are available in .pdf (Adobe) format that you can download or print for FREE. (posted by Jeff Rockwell) http://www.whirlpool.com/owners-center/owners-center-homepage.content.html
Hello - Yes, it does have a child lock control. It is design to prevent children from accidently change the dishwasher cycle or starting the dishwasher. It locks the dishwasher controls by pressing and releasing the DELAY TIME icon for 3 seconds. Do you see an indication lock light on your dishwasher illuminate? It will usually appear when the controls are locked and no new selections can be made until the lock is released. To unlock the controls, press the DELAY TIME icon under the indicator light goes out.
What does it say in fine print right under control lock? "Press & Hold"? Page 16 of the user manual shows it as "air dry" with two lights, twelve and three o'clock positions. It says hold it for four seconds and the light turns off.
I don't know if this will help you, but, you might find where the electrical plug is plugged in - mine is under the sink- and unplug it, wait 10 long seconds and plug it back in. See if that resets the machine. Can't think of anything else you could try, sorry. Hope that resets it. Best of luck
Is the door open or unlatched?Make sure the door is completely closed and latched. On models with a dual-digit display, the control displays "- -" during a cycle if the door is not latched. Check for obstructions (spoons or utensils), that may be interfering with the door operation. A lower dish rack that is installed backward will also cause incomplete door closure. The lights for cycles selected will flash if the door is opened while running a cycle. Is there power to the dishwasher?Check your household electrical box to see if a fuse has blown or if the circuit breaker has tripped. If the unit has a plug-in power cord, make sure it is plugged in. Does your dishwasher have a rotary timer knob?The cycle selection must match the position of the timer knob. Turn the timer knob to the beginning of the preferred cycle. The timer knob should click when you reach the start of the cycle. Is the control lock option activated? The indicator light next to the lock graphic will illuminate when the controls are locked. Press and hold the Heated Dry option (button with lock icon) for three seconds and the light should turn off. Instructions are also placed on the label on top of the inner door to unlock the controls. Is the delay start option activated?To cancel the delay and cycle, press Start/Cancel twice. Is the water shutoff valve turned on?Make sure that the water shutoff valve is turned on.
Sounds like the electronic controls (smart card) are acting up. Try shutting off the power at your fuse box or shut off the circuit breaker for 1 minute them turn the power on again. This fix quite often works on electronic appliances.
My dishwasher Model is 665 15891790 and the serie #FG3907905.
After programing my dishwasher and pressing the start button, it fills with water, but when it is due to start the sensing light comes on. I have notice that the ring under the watering arm on the bottom of the machine seams to be cracked. Could that be the problem for the machine not starting its' cycle.