Question about Konica Minolta bizhub 250 All-In-One Laser Printer

1 Answer

Email result EA3227

When trying to scan to email it fails with a result error EA3227.
What is EA3227

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  • Konica Minolta Expert
  • 158 Answers

IP Scanner operations
Error Code Cause Remedy
EAXXXX ImageReceiver was not started.
Start ImageReceiver.
The IP address of the recipient
is not specified correctly in the
dialog box that appears after
clicking “Receive Settings”,
then “Connection Filter”.
Click “Receive Settings”, then “Connection
Filter”, specify the correct IP
address, and then restart ImageReceiver.
ImageReceiver is not operating
correctly.
Restart the computer.
Re-install IP Scanner.
Check the TCP/IP settings on the computer.
The LAN cable is not connected.
Check that the LAN cable is correctly
connected.
The network settings on the
computer are not specified
correctly.
Check the TCP/IP settings on the computer.
The network load on the recipient’s
computer is too high.
Check that large e-mail messages are
not being received at the recipient’s
computer and that large files are not
being downloaded from the Web.
Too much data is being sent. If a high scanning resolution has been
specified, reduce the resolution or decrease
the number of pages scanned
at one time, and then scan the document
again.
Access is blocked by the setting
specified for the computer’s
firewall (Windows
firewall) for the Internet connection.
Change the setting specified for the
computer’s firewall (Windows firewall)
for the Internet connection according
to the instructions from your network
administrator.

Posted on Oct 24, 2009

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Hi Jeff,

First of all, did you read the web page at the link I previously provided? Print cartridge errors will cause you to have problems both with printing and copying. There are a number of troubleshooting tasks on the page I provided that you'll need to go through to see if you can correct the cartridge error. Give them a shot and post back your results.

The scan issue is a tad more tricky. Actually, if you computer's operating system is Windows Vista, then it is a known issue and HP.com has a "workaround" for the problem:

Scan Button Doesn't Work with Windows Vista

While the scan button "should" work with Windows XP, it still may have issues. I have an Officejet 6110 and have never been able to get it to scan just by pressing the Scan button on the printer's control panel. I use the program on my computer and since it works, I don't fuss about it (the printer has otherwise met all my needs for years, so I'm OK with it).

When you press the Scan button on your printer, do you get any error messages, either on the printer's control panel or on the computer? If you do, that'll at least provide some clue as to the issue. If not, it will be hard to diagnose. Sometimes HP scanners don't work and play well with Apple OS computers, but other than that, HP.com doesn't provide any other solutions.

Try going through the troubleshooting steps for the print cartridge, then try to print, copy, and scan and see what happens. Post back your results.

Oh...I noticed you posted your email address. Just to let you know, there are automated programs on the Internet called "spiders" or "bots" that crawl public forums and "harvest" email addresses for spammers. I don't think you can edit your posts (I can't edit mine at any rate) but in the future, try not to post your email address in a public area on the Internet. You may notice an increase of spam hitting your email in the near future (though I hope not).

Good luck with the printer.

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Yep. I also can't scan using the Samsung SCX-4200, which results in that error

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Richard Betambeau,
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