Question about Symantec Norton AntiVirus 2002 8.0 for PC
I have just renewed my subscription to norton anti virus and also installed norton system works - basic on my lap top. Now it will not allow me to connect to the internet via my linksys WRT54GS wirless router, saying that the network connection is firewalled? Help!
Disable your firewall
if you want my advise or best advise
remove symantec and use kaspersky internet security
it a perfect app
Posted on Dec 28, 2007
Norton is the best...period. Only often times you should buy the new version, rather than the renewal since the prices are so close.
A word about Norton and Freebies first, then help. This is one of my pet peeves so bear with me.
Norton (Symantec) is the 400 lb gorilla on the block. Many of the other competing programs will direct you to SARC (Symantec Anti-virus Research Center) to get information about the virus they only detect.
It is important to recognize what needs to be done when a virus is detected, and evaluate your security software accordingly. The software must not only prevent infection (downloads, opening files, etc). It must also identify it, through heuristics, or signature. Once identified it needs to not only be able to remove it, but must also repair the damage that has been done, and prevent re-infestation.
A program that accomplishes all the above, must totally embed itself into your operating system. It has to be involved with all your communications, email, disk activity as well as what's happening in memory. As such, it may cause "problems" when first installed, but should learn which programs are allowed to do what over time. And any of the big boy manufacturers keep conflicts to a minimum. Guaranteed the big boys would not be the big boys, unless a lot of people utilized their product with no problems.
Of course you could have a program that just gets installed, and runs itself periodically, only identifying and maybe even removing the virus. That kind of superficial protection will cause no "problems".
For some people being notified of anything is a intrusion and a "problem". Many of these people will go with one of the big boys when they have to wipe their drive and start over.
Maybe you have a conflicting firewall, like the one built into windows. Norton usually will turn if off when installing itself, but maybe in you case it didnt.
I suggest you completely remove all norton applications from the machine. You can uninstall but that doesnt remove everything. The tool will do it for you:
Norton Removal tool
After thats done, boot to the norton cd and run a virusscan. Let me know if you need to know how to do that. It will help to do it this way while nothing is loaded in memory. I imagine a virus to keep turning on the windows firewall, that the one it has a way around. Go to the symantec site, and run the online free virus check. Once you feel confident about the viruses, you can re-install the norton. Install the older version first, so that the later newer installation updates the files.
I think that ought to do you! Merry Christmas.
Posted on Dec 25, 2007
Yes, Norton will do this.. one reason I will not advise any of my clients to purchase anything from Norton anymore.. If you are using XP, you should really just install the Norton AV solution and do NOT install the Security Version..
Basically, you are probably running 3 firewalls now, and it is going to cause you all kinds of trouble in the future.. you could disable the XP firewall and see if that will repair the damage, but to tell you the truth (from experience!) Norton may still give you trouble..
My suggestion? Uninstall Norton completely, return it to the store, and if you really want Norton, then purchase only the AV solution. Then let XP be your firewall.. especially since you are running behind a NAT'd device (your Linksys).. you really do not need the extra firewall running, regardless of what anyone tells you.. (note that I am a network engineer, Cisco Certified, and do know what I am talking about here..:)
Also, since this is a WiFi connected computer, make sure that you have WEP, WAP, or another encryption running on your Wireless network.. this would concern me more than anything, since I would not need access to your computer (reason for a firewall) to steal your data..
Have a safe and Happy Holiday Season!
Posted on Dec 25, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 04, 2011 | Symantec Computers & Internet
Jan 28, 2011 | Acer Aspire 3680 Laptop
Mar 03, 2010 | Symantec Norton Internet Security 2009
Aug 12, 2009 | Computers & Internet
Mar 06, 2009 | Symantec Norton AntiVirus 2009 - 3 User...
Oct 05, 2008 | Norton AntiVirus 2004 (0003764823191)
Sep 27, 2008 | Computers & Internet
Sep 10, 2008 | Webroot Spy Sweeper (spysweeper) for PC
Aug 25, 2008 | Microsoft Windows Vista Ultimate Edition
May 10, 2008 | Computers & Internet
96 people viewed this question
Usually answered in minutes!