Question about Symantec Norton AntiVirus 2002 8.0 for PC

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Norton antivirus 2008

I have just renewed my subscription to norton anti virus and also installed norton system works - basic on my lap top. Now it will not allow me to connect to the internet via my linksys WRT54GS wirless router, saying that the network connection is firewalled? Help!

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Disable your firewall

if you want my advise or best advise


remove symantec and use kaspersky internet security


it a perfect app

Posted on Dec 28, 2007

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Norton is the best...period. Only often times you should buy the new version, rather than the renewal since the prices are so close.
A word about Norton and Freebies first, then help. This is one of my pet peeves so bear with me.

Norton (Symantec) is the 400 lb gorilla on the block. Many of the other competing programs will direct you to SARC (Symantec Anti-virus Research Center) to get information about the virus they only detect.

It is important to recognize what needs to be done when a virus is detected, and evaluate your security software accordingly. The software must not only prevent infection (downloads, opening files, etc). It must also identify it, through heuristics, or signature. Once identified it needs to not only be able to remove it, but must also repair the damage that has been done, and prevent re-infestation.

A program that accomplishes all the above, must totally embed itself into your operating system. It has to be involved with all your communications, email, disk activity as well as what's happening in memory. As such, it may cause "problems" when first installed, but should learn which programs are allowed to do what over time. And any of the big boy manufacturers keep conflicts to a minimum. Guaranteed the big boys would not be the big boys, unless a lot of people utilized their product with no problems.
Of course you could have a program that just gets installed, and runs itself periodically, only identifying and maybe even removing the virus. That kind of superficial protection will cause no "problems".
For some people being notified of anything is a intrusion and a "problem". Many of these people will go with one of the big boys when they have to wipe their drive and start over.

Maybe you have a conflicting firewall, like the one built into windows. Norton usually will turn if off when installing itself, but maybe in you case it didnt.
I suggest you completely remove all norton applications from the machine. You can uninstall but that doesnt remove everything. The tool will do it for you:
Norton Removal tool
After thats done, boot to the norton cd and run a virusscan. Let me know if you need to know how to do that. It will help to do it this way while nothing is loaded in memory. I imagine a virus to keep turning on the windows firewall, that the one it has a way around. Go to the symantec site, and run the online free virus check. Once you feel confident about the viruses, you can re-install the norton. Install the older version first, so that the later newer installation updates the files.

I think that ought to do you! Merry Christmas.

Posted on Dec 25, 2007

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Yes, Norton will do this.. one reason I will not advise any of my clients to purchase anything from Norton anymore.. If you are using XP, you should really just install the Norton AV solution and do NOT install the Security Version..

Basically, you are probably running 3 firewalls now, and it is going to cause you all kinds of trouble in the future.. you could disable the XP firewall and see if that will repair the damage, but to tell you the truth (from experience!) Norton may still give you trouble..

My suggestion? Uninstall Norton completely, return it to the store, and if you really want Norton, then purchase only the AV solution. Then let XP be your firewall.. especially since you are running behind a NAT'd device (your Linksys).. you really do not need the extra firewall running, regardless of what anyone tells you.. (note that I am a network engineer, Cisco Certified, and do know what I am talking about here..:)

Also, since this is a WiFi connected computer, make sure that you have WEP, WAP, or another encryption running on your Wireless network.. this would concern me more than anything, since I would not need access to your computer (reason for a firewall) to steal your data..

Have a safe and Happy Holiday Season!

DG

Posted on Dec 25, 2007

  • William Pecht
    William Pecht Dec 25, 2007

    BTW: I am a big believer in FREE, and I run AVG Free Edition on all my home computers, and have never been infected... I do use Norton (actually Symantec) Corporate AV for my servers, but that is because I have to support it with many of my commercial clients..



    DG

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1 Answer

I renewed my subscription 5/3/11 for 1 yr. with Norton Anti Virus. i am not sure if it got downloaded as it does not show when i open up the Norton information about renewal, anti-spam, full scan, etc....


A renewal of a subscription should not require a download, it should just remain the same, only now you're allowed to use it, it just checks in with a remote server to make sure that you are authorized to use the product every time it turns on. In other words, it should all be set up for you.
However, if you ask me, I would suggest not using Norton, it is a faulty virus-checking software that hogs more resources than the viruses do. I would recommend, instead, with going to AVG http://free.avg.com/us-en/download or Avast! http://www.avast.com/free-antivirus-download (Avast! is my own personal preference, and the one that I use) they are both free forever, unless you want even more protection than you really need.
I hope this helps!

May 04, 2011 | Symantec Computers & Internet

1 Answer

Apparantley i have a trojan worm in my lap top, i have norton and caled them they say i have a problem and my laptop is out of warranty and i have to purchase another one is this true


NO, you do NOT have to purchase a new laptop.

What the people at Norton probably meant was that your Norton anti virus software has expired and you need to purchase a new anti virus subscription from Norton if you want them to help you.

There are however other anti virus software manufacturers out there that are free and/or will allow you a 30 day trial period.

To help you clean out the worm in your system:

  • Find out the name of the worm you have on your system (your norton program will tell you this).
  • Go to this page: http://free.avg.com/us-en/virus-removal
  • Click on the link that has the same name as the worm on your system (don't worry about the I-worm or W32 part of the name, e.g. if your worm name contains navidad you want to click the I-worm/navidad link or if your worm name contains bugbear you want to click the I-worm/Bugbear.C link etc.)
  • Follow the instructions on the page you get to in order to get rid of your problem.
Hope this helps ;) 

Jan 28, 2011 | Acer Aspire 3680 Laptop

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I keep getting a message saying my account and protection has expired


Hi,
It means that you have to renew your subscription to Norton anti virus.
Otherwise, if you don't want to pay, uninstall norton completely and then install AVG anti virus which has a free version.

Mar 03, 2010 | Symantec Norton Internet Security 2009

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hello, the moment you install the Norton on your system, the files will be merged into your registry. so you can not install Norton for free, since you have use it before. so plz try renewing your subscription

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there should be a product key in the package you bought.. no don't post it here... enter that key when you install the program.. that should renew your subscription

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When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code

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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

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Hello,i have been reading your problem....This is simply because you have too many anti-virus programs running all at once.... I reccomend you remove the other 2 anti-virus software....

thanks for your question,
have a nice day....

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the problem lies in the registry uninstall norton 360 then re-install this clears the reg then try your key again.

my personal View Don't use norton 360 as it will slow your system down use Kespersky Internet security this is the best one out and also use avg virus program when you switch to kaspesky internet security then remove avg which you can get a free version.

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