Question about Sony Cyber-Shot DSC-S500 Digital Camera

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The lens on the camera will not retract or fully come out. please help for dcs-s500 digital camera

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: sand in my Cyber-shot DSC-S500

Before starting disassembling your camera, try to Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Posted on Aug 10, 2007

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  • 69 Answers

SOURCE: lens cover won't open

Most likley the bezel around the front of the lens has been dented, this will be jamming the window shutters closed, the only fix is probably to lever the bezel and shutter off. camera will still go

Posted on Sep 21, 2007

  • 1 Answer

SOURCE: Lens won't retract

Hello all--this seems to happen with this camera. What you do is give it a sharp rap. I looked online and found this response by many people and it works.( Don.t know if i am allowed to put the web site)Better than $600.00 for sony to fix it.
I am going to fight their monopoly on this.

Hope this helps someone
Linda

Posted on Apr 16, 2008

welcomejee
  • 10594 Answers

SOURCE: Lens problem in sony DCS T33 -digital cybershot camera

Your camera has problem with CCD Imager and needs to be replaced. Go to following Sony Official weblink for details as Sony offers free of cost repair for this problem.

http://esupport.sony.com/US/perl/news-item.pl?mdl=DSCT33&news_id=161

Have nice day!

Posted on Aug 02, 2008

  • 4 Answers

SOURCE: Lens cover stuck DSC600

You may have the same problem that i had. It does involve taking the camera apart. Not overly difficult - just fiddly.
Let me know and i'll talk you thro' it

Posted on Aug 27, 2008

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1 Answer

The lens is stuck and will not retract. The camera does turn on but the lens is frozen.


Hi

Please view my FixYa Tip at this link which gives a comprehensive overview of possible solutions for this problem. Please do register your vote from that link to indicate if the Tip was helpful.

http://www.fixya.com/support/r3556007-camera_lens_stuck_or_wont_retract

Thanks for using FixYa.

Dec 22, 2009 | Samsung Digimax S500 Digital Camera

2 Answers

Lens won't retract


According to Sony, storing the camera lens-down in a warm area for an extended period (a week) can help re-lubricate the retractor drive in cases like this.

This camera seems to have a predisposition to lens retraction problems. Try some gentle nudging, Even a small piece of debris can jam the mechanism, so it might just need a little push or pull.

Apr 16, 2008 | Sony Cyber-Shot DSC-W5 Digital Camera

Tip

Lens Error


Try removing and replacing batteries to reset the camera. Ensure that batteries are fully charged.

If that does not clear the problem, then the lens error is usually caused by mechanical faults concerning lens assembly. This happens because there is dirt inside the lens (sand dust), or one part in the lens assembly is bad or went out of place.
Because of this he lens cannot extend or retract fully, the error is detected and lens error is returned.

Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
If if does not extend tapping gently the back of the camera, and if it does not retract helping lens back in while turning camera respectively on and off.

More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

on Jul 16, 2009 | Kodak EASYSHARE M1063 Digital Camera

1 Answer

I turn camera on. Lens comes out. beep 3 times. turns off.


Everytime I try to turn it on, the lens comes out for about a second, the camera beeps 3 times, the lens retracts and the camera shuts off. The battery is completely charged and the camera is only 4 months old. HELPP :(

Jun 17, 2009 | Samsung Digimax S500 Digital Camera

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

2 Answers

Kodak EasyShare M853 Digital Camera lens error 122,1,0,0


Try helping the camera to retract using your fingers while you turn camera off, try also helping lens to full extent if they don't.if you do not succeed in this simple way the camera lens must be taken apart and reassembled at a repair shop.

Jul 25, 2008 | Kodak EasyShare M853 Digital Camera

1 Answer

E 18 problem


Hello there,
The E18 error is related to the LENS not able to retract fully. If it is still under warranty, I would advise you bring it to the nearest service center. This is to avoid further damages. Otherwise, you can try a few things below.
There are a couple of things you can do.
1. Turn it on and then off. Spray canned air around the lens.
If trick 1 will not work out, try this.
2. Make sure the battery is fully charged. Turn on the camera and then give it a couple of firm whacks on the side. Make sure nothing is blocking the lens and wait for it to fully retract.
Let me know how it goes.

Jun 09, 2008 | Canon Powershot SD450 / IXUS 55 Digital...

1 Answer

Camera beeps loud 3 times and shuts right off!!


sounds like a lens error, does the lens extend or retract? You probably have to get the lens back on track, use gentle pressure wiht the camera face down on a towel covered table and turn on to see if the camera tries to retract the lens. I really dislike these types of cameras that extend the lens everytime, if it turns on in your pocket, your doomed!

May 27, 2008 | Samsung Digimax S500 Digital Camera

2 Answers

Lens does not come out anymore- crunching sound!


Sounds like there might be some kind of lens damage. If you call Casio repair center they may be able to give you a ballpark figure on what it would cost to send it in and have it fixed. The way you described it sounds like what they call a "lens error". Give them a call at 800-706-2534 and then keep choosing option 1.

Jul 24, 2007 | Casio Exilim EX-S500 Digital Camera

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