Question about HP Officejet Pro L7680 All-In-One Printer

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I can't delete a print job in the queue . I right clicked and hit cancel. It said it is deleting it but that has been over an hour without removing it from the queue. Now I can't print anything while it is still there.

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Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.
It is a common problem but the answer is here

http://support.microsoft.com/kb/946737

You need to refer to method "D" about half way down the page
Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

Posted on Oct 07, 2009

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Hi this is kamal...

go to start option there is print and faxes option pls click on that a window would appear and it will show your printer name, double click on that there would be ur pending document and delete on that and restart your system and 100% if would be deleted...

have fun..

Posted on Oct 07, 2009

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HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

2 Answers

I cannot cancel a job in my printer


Hi, if showing, right click printer icon on bottom of screen. Menu if showing, click jobs waiting.

Right click on the work you wish to cancel, menu click delete, that should clear the box of the print job.

Alternative. Click Start/Printers & Devices/Right Click Default Printer/Click Properties/Click See Whats printing/Right click print job menu/Click dropdown Delete.

Mar 24, 2011 | Dell 1700 Laser Printer

1 Answer

Printer was working, but is not now. All cables are hooked up properly and have been disconnected and reconnected. I have several documents in the memory to be printed, but the printer will not respond. ...


Here are four things you can try; may not have to perfom all:

Check to see if your printer is off-Line

1.Open the Printers, Printer and Faxes, or Device and Printers folder.

To do this:

Windows XP users; Click on Start > Settings > Printers an Faxes or Start > Control Panel > Printers and Faxes.

Windows Vista users; Click on Start > Control Panel > Hardware and Sound > Printers.

Windows 7 users; Click on Start > Device and Printers.

2.Right-click on the printer object (icon), and select Use Printer Online.

3.Microsoft Windows 7 users will double-click on icon, select printer and then de-select Use Printer Offline.


Printer Paused

The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.

Explanation:This is typically an end user error. Hint: Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).

What to do:

•Double-click on the print queue icon to open the print queue.
•Click on Printer in the upper left-hand corner of the menu bar.
•Is there a check mark next to Pause Printing?

-If yes, click on Pause Printing to turn off this Windows feature.

-If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.


Delete print jobs from the print queue

Access the print queue.

Delete all print jobs

• Click on Printer in the toolbar and then click on Cancel All Documents,
or
• Right-click in the print queue and select Cancel All Documents from the pop-up menu.

You can also delete individual print jobs

1.Highlight the individual job in the print queue by clicking on it.

2.Right-click on the highlighted job and select Cancel from the pop-up menu.

IMPORTANT! If a job is stuck in the print queue and cannot be deleted or canceled using the above steps, there may be an issue with the printer spooler that controls the printing options in Windows. If you observe this symptom, it may be necessary to stop and restart the print spooler; then retrun to delete print jobs.


How to Stop and Restart the Print Spooler

Problem:

Unable to cancel print jobs; Unable to print; Print queue is unresponsive; Locked print queue; Unable to print; Cannot cancel print job; Printer driver not responding

Solution:

The print spooler controls print options within Windows. A problem with the print spooler can affect printer driver performance and Windows print queue responsiveness. Stop and Start the print spooler to see if observed symptoms subside or remain.

Method 1: Using Administrative Tools

Step Action

1 Click on the Windows logo start button.

2 Click on Control Panel on the right-hand side of the start menu contents.

3 Click on Maintenance.
4 Click on Administrative Tools.

5 Click on Services. NOTE: You may have to provide an administrator profile and password.
6 Scroll through the list and look for Print Spooler.

7
The following two options are available to stop and start the print spooler:

•Click once on Print Spooler to highlight it, and then click on the Stop or Start links in the right-hand window pane,
or
•Double-click on Print Spooler, and click on the Stop button followed by the Start button.

8 Observe the status column in the Services window to verify that the print spooler is stopped or started as applicable.


Trust this helps to resolve your problem. Please vote.

Dec 29, 2010 | Lexmark X5495 Printer

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

2 Answers

Cancelled a job and it stays in queue


Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

2 Answers

Hp 1350v all-in-one printer won't print


if you have a print job stuck go in and hit cancel job. If it stays even after a few min right click "my computer" on your desktop and hit "manage" go to "services and applications" click "services" find the print spooler option and right click it and stop the service. Once stoped right click it again and start it. This should clear anything stuck in print queue trying to delete

Jun 22, 2009 | HP PSC 1350v All-In-One InkJet Printer

2 Answers

Unable to delete doc after being sent to printer


First, I would try canceling the document either at the printer (hit cancel if it has already been sent) or at the computer.

You can do this by going to start -> settings -> printers and faxes
double click on the printer to open it
right click on the offending file and hit delete

It sounds like both of these have been done already. So...next option.

Second option - Restart the print spooler
Go to Start -> Settings -> Control Panel -> Administrative Tools -> Services
Click on the "Print Spooler"
Select Restart

Third option - delete the document from the spooler
Stop the Print Spooler by following the instructions above and clicking "stop"
Delete all files in the c:\windows\system32\spool\printers directory
Restart the print spooler.

CAUTION!!! - This will clear out both the offending job and any other jobs that have been sent to the printer after the offending job. If you have a number of other jobs, you may wish to clear out only the offending job from the printers directory.

Hope this helps - flub

May 29, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

Can't get printer to cancel print


If this is a Windows pc - turn off the printer, right click the printer icon in the lower right taskbar, choose the option to show your printer queue, right click the print job and choose cancel or delete. After the job is removed from the queue you may restart the printer.

Note: you can access the print queue from the printers folder also by simply opening the printer which you wish to control...

Feb 21, 2009 | HP Office Equipment & Supplies

1 Answer

Printer will not cancel print job


Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1410v All-in-One Printer

4 Answers

Cannot delete print jobs in queue


Instead of restarting, try this:
1. Start
2. Run
3. Type this in the box: services.msc
4. Hit ENTER
5. Scroll down to PRINT SPOOLER
6. Right-click on it and choose RESTART

This will clear out your print queue without having to restart. Good luck!!

Aug 22, 2008 | Lexmark Office Equipment & Supplies

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