Question about Canon PIXMA MP180 All-In-One InkJet Printer

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Phantom paper jam it justdoes not print i put new ink etc..

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The FINE Cartridge may not be installed properly, or the Cartridge may not be the compatible with this machine. Install the appropriate FINE Cartridge. If lines are misaligned or the resulting output is not satisfactory, carry out the FINE Cartridge Alignment.

This is a common problem with compatible cartridges where the chip on the cartridge is faulty, missing or is not making contact correctly with the printer cartridge connectors. The first thing to do is make sure that the plastic seal has been removed from the chip and that it is free of any residual adhesive etc. You can clean this with a cotton bud soaked in isopropyl alcohol or VCR tape head cleaner. DO NOT USE SURGICAL SPIRIT or any other cleanser as this will either leave a residue itself or damage the plastics and rubbers in the printer.

Once cleaned reinsert the cartridge and try again. If this is still unsuccessful the best solution is to return the cartridges to the vendor where you bought them and get another brand of cartridges or use genuine original cartridges. When you find a reliable manufacturer of cartridges, stay with them. Don’t forget to clean the print head and realign & recalibrate the printer at every cartridge change for optimum results. Also make sure that you use high quality paper for the best images results.

Removing & Cleaning the Absorbent pads.

The printer has 2 ink absorber pads that are located under the ink cartridges.

1. With power off the head assembly / cartridges can be moved into the middle for access.
2. Each of the 2 ink absorber pads are seated in a rubber retainer. The pads can be easily removed cleaned or replaced.
3. Carefully remove the pads using long nose pliers or tweezers.
4. Clean the using with running warm water, or use an isopropyl alcohol bath, or an isopropyl alcohol based aerosol if they are really dirty. DO NOT USE ANY SURGICAL SPIRIT OR ANY OIL BASED CLEANERS. At a push you can use a warm water mild washing up liquid bath but be sure to thoroughly rinse out the solution after cleaning. The pads should be white when they are clean.
5. Dry the pads – it may take some time and placing them in a warm environment or near a warm radiator will speed this up.
6. Clean away any ink on the retaining rubbers using a cotton bud or clean and soft lint free cloth.
7. Replace the DRY pads in the rubber retainers.
8. Replace the Ink cartridges.
9. Power on the printer and print a test page and clean and realign the heads as required.

Posted on Oct 07, 2009

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Posted on Jan 02, 2017

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My printer states "paper jam" although I don't see any paper. I bought new ink cartridges & it doesn't print the multi-color, only the black.


Paper jam means just that. Look for paper or a piece of paper jammed into a gear or stuck between a roller or even in your ink cartridge . When you put in your new ink did you take off the protective seal and run the HP software to check if it is reading the Cartridge ,You might want to read the instruction on how to install an ink cartridge. It might also help you ?

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1.Sir Please have a vacuum cleaner with you and clean the area where the paper is being pulled in thus the sensor will be clear 2.if your problem isnt yet resolved please post your Windows here i will assisst you further

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Sounds like something has fallen into the paper path. Use a flashlight and small mirror to look down the slot where the paper goes. You may have to use a straightened paper clip or the like to help remove the obstruction.

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Error messages


Simply pull all the paper out, cancel all printing documents and then print the document (without putting the paper back) and if it comes up with the error that there is no paper than there is no jam and putting the paper back should be fine, however to be on the safe side try printing at first with one piece of paper for the first sheet then put a buch slowly adding to the pile per page utnil all the paper has been put back.
Hope theat Helps ^^
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Dell All-in-One 924 Ink Jet "phantom" paper jam


I had the same problem and it was really getting annoying. I opened it up and took out the ink cartridges and put them back in then I turned the thing off for about 10 minutes. Mainly so I wouldn't smash it out of anger. When I turned it back on I printed a test page and all was well. I don't know if this will work for you, it seems pretty random but you just never know. Good luck!

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You didnt tell us what phtopaper you use. Especially the weight of the paper! Brother printers are known to have probs with paper thicker then 220g. The paperfeeder cant feed the paper correctly into print position.

another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/faq/faq_top.htm?reg=as&c=nz&lang=en&prod=mfc440cn_all

BTW: If you print a lot of photos it might be cheaper to do that with a (online) print shop.

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