Question about Dyson DC07 Bagless Upright Cyclonic Vacuum
I had the same issue and solved it easily.My experience is the same as the March 6th response/ When you push your foot onto the base and then recline the handle, use your toe to gently push the very front of the base down closer to the carpet. This creates a much stronger seal and suction and picks up every bit of dirt easily. If i do not do this extra step the suction is much much less. I tried an experiment with sand that I poured onto my carpet. Initially, I went over the sand 4 times and the dyson 07 would only pick up 50 percent of the sand. I then poured more sand onto the carpet, and this time pushed the front lip down so it was contacting the carpet. This time only two passes were needed to completely **** up all the sand. Not sure why this is not in the manual but it really works. Good Luck!
Posted on Jun 29, 2008
Not sure if this will definitely fix the problem.......but here goes for anyone with the same problem....spoke to Dyson helpdesk today following some online research i did yesterday. The 'internet' view is that there is a design fault with the cyclone chamber of the DC07 and that older models need it replaced. Mine is a 2003 model and Dyson asked me if there was a Number 1 stamped on the back of the cyclone housing near where the air duct connects to the hoover body....there wasn't. They then said they would send out a new cyclone chamber free of charge (I bought my model as reconditioned in 2007 from an approved Dyson dealer, so no Dyson warranty) suggesting they are aware of a problem. Advice on another site by someone who was also sent a new cyclone is that the holes in the early cyclones were too small and got easily clogged. I'm now waiting for my new part and will see if that fixes it.
very strange though - my old DC01 was a far better model from what I have seen so far of the DC07 - they seem to have gone backwards in design & reliability.
Very impressed with the service from their helpdesk though - they put other companies to shame with their speed of answering the phone and the ability to actually talk to someone not just a series of automated menus - well done Dyson for that at least - I'll reserve judgement on the DC07!!!.
Posted on Jan 11, 2008
Not only does turning the small 5-inch hose under the roller head work, but it the process I noticed the entire top end of the hose was disconnected from the intake port! No wonder no suction from the roller brush unit! Had it become detached...or...was it never attached? Perhaps the off-shore assembly line has a low quotient of quality control? Either way...once reattaching and turning the hose, all is well and suction is abundant.
Posted on Apr 09, 2009
Hi, I've had a similar problem with our Dyson DC07, but it was nothing to do with the cyclone housing.
The problem I eventually found, is that when the vac is tilted back, the front part of the base, that should sit flat on the carpet was slightly raised nearest to the motor, so it wasn't making a proper "seal" onto the carpet.
The cause was the short piece of flexi hose underneath. I turned the hose around 180 degrees and it solved the problem, the hoover now has full suction again, although I'm not sure how long it will last, it certainly solved the problem with ours
Posted on Mar 06, 2008
Try looking at http://www.sparesaver.com/help-and-support/dyson-section/dyson-technical-advice-450/dyson-dc07-technical-advice-459/ and see if there's anything of use there.
I've used http://www.sparesaver.com before for my Dyson parts and accessories. They also do a repair service too.
Posted on Jan 11, 2008
The noise you can hear is the clutch slipping.
Your machine will do this if there is someting jamming brush roller.
Check roller can spin freely.
If roller is free to spin then clutch has failed & will need replacing.
Posted on Dec 28, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
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