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When does an expert answer? I just signed up and no response? Where do I get the response or answer?

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  1. Once you complete the purchase process, you will soon receive an email with a link back to the proposed solution from a highly qualified Premium Expert.
  2. Once you review this solution, you can:
    1. Accept the solution
    2. Request additional help from the Expert who posted the solution
    3. Request to work with another Premium Expert

Posted on Oct 07, 2009


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


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I can see bushings missing from my IMRC how can I reach it without taking everything apart

it would appear that the only expert here is you
You know the problem but cannot properly explain it
You know the answer but still ask the question anyway hoping that someone will give the answer word for word to confirm what you already know
Maybe the fact is , you have no idea of what you are asking, have no idea of the correct answer, cannot think out side the square to see and answer and will still disregard any answer and go on listening to your "mates " who generally will know less than you
and to set the record , you do not have to sign up to fixya site --it is free

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I posed a question, I did not give give a remedy Thanks

Please note that the response time for a solution can vary according to how common your problem is and how many Experts are available at the time.
*We recommend that you review your question and check if there are any details you can add to it**. We believe that if enough details are included, the quicker our Experts will be able to answer you.
To add details to your question, please do the following:
1. Sign in to your FixYa account
2. Click your name on the top right and select "My Profile"
3. Click on the relevant problem
4. Select "Add Comment," enter your text and hit the green "Add Comment" button to submit

For further assistance, please contact us directly at:

Aug 06, 2013 | FixYa Service

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Hello my brother do you can help me i'm awnt to know how to earn money from fixya please hepl me

Hi there,

To begin earning money using FixYa, you need to sign up and begin answering questions. You need to advance to a Premium Expert to start earning money so you can solve questions.

To sign up, go to the website and click the link on the right hand side of that screen that says: 'Become and expert'. You can then sign up and begin answering questions.

Jun 12, 2011 | FixYa Service

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Unable to find replacement power cord for my DC100 Magaritaville machine. The answer below is the "expert' answer. This is unsatisfactory. I had already tried these solutions when came to...

I am very sorry you did not receive a proper response.May be I can help. Phone:
1-877-689-2737.They do have in stock a replacement charger.Not the cord alone however.The price is just under 52usd.Thanks for using us and again I am sorry for the problem.

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Who are you?

I could be any one of the experts who have signed up to answer questions on this site - and specifically I am the one who saw your question and decided to answer it. Basically, I could be anybody, and that is why Fixya has ways to 'rank' experts for your information.

Mar 02, 2011 | Apple iPod nano

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Hello Everybody and welcome to website is good,think you verry much this website show you about allexperts see you again from

Hi. I'm Paul and welcome to FIXYA. I am one of many specialists and experts on here who are here to answer technical questions with clear, direct, easy to understand answers.

We provide prompt responses to problems, with typed solutions, live chat, and live phone support as well.
This makes FIXYA a very diverse company, and as such I can say that I am very happy to work here.

Everyone that is here as an expert earns money for our answers, as long as the customer likes it. I prefer live chat myself, as they almost always signify right away as to their like or dislike of your answers.

If they don't like your response, they can then go and ask another expert, and then I get nothing, because the customer wasn't happy.

First rule of business, the customer is ALWAYS right.

I hope that you come back for your problems, as there are many, many, many different
areas that offer experts, from boating, to refrigerators, to computers, gps units, coffee makers, and the lift goes on and on.

Come back any time !

Feb 14, 2011 | Zenith ZN8TS LCD Touchscreen Remote...

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My understanding was when I signed up with fixya the cost would be $5.00 a month. I just asked a question and you charged me another $6.00 Why?

Hmm.. you shouldnt of clicked ask a expert thats when they charge you. If you just submit your answer and dont click on ask a expert its free. I actually got $5 put into my account when I signed up.

Nov 22, 2010 | 2001 Honda Odyssey

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I formatted my MA933A-1BT Nextar Mp3 player, now it doesn't work!

Thanks for your question!

I'm sorry that you haven't received an answer yet.

The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...

Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.

Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.

Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Mar 23, 2010 | Nextar MA933A MP3 Player

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Does this cost money?

HI. Our site allows you to post free questions, if you choose. The free questions can be answered by our numerous experts at anytime. If you don't get your response quickly, and you are looking for a quick, and accurate solution, you can choose to subscribe to our subscription based premium services. These services will allow you to post a question, and the response time is much quicker, and more accurate, also. There is also a chat based premium service, as well. For a fee, you will be allowed to chat with one of our most gifted expert, for a more one on one experience.

Initially, this site dose not charge for the free questions you post, after completing you profile, but the response time on a free question can be lengthy.

Thanks for inquiring, and have a great day:)

Dec 11, 2009 | FixYa Service

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