Question about NorStar M7310 Phone

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Someone in our office has problems with their handsfree button. They can use if to call out but if they receive a call and want to switch it is not working. I checked the config menu..both are set to Y

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  • Clarissa1 Oct 07, 2009

    not sure. I've looked into it a bit more and am thinking they might be turning the microphone off and on (mute) by mistake. I guess if this is the case just hitting the handsfree button again will turn the microphone back on?

  • george  peters
    george peters May 11, 2010

    How are they switching from the handset to handsfree?

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  • NorStar Master
  • 860 Answers

Yup, and to release the call use the Rls key

Posted on Oct 07, 2009

Testimonial: "great to have help right away. Thanks!"

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IF IT STILL EXISTS YOUR HANDSFREE'S ANSWER SWITCH MUST BE STICKED JUST CLEAN IT

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It takes system admin access to turn on handsfree per set. Check with your telephone system manager or installer for the programming.

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