Question about HP ScanJet 5300C Flatbed Scanner

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Why isn't my computer recognizing the scanner. Do I need a power plug? I have a cable

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My HP Scanjet 5300C has a USB cord and power cord.

Posted on Jan 07, 2010

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Lexmark X4550 Scanner not working


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Jan 05, 2012 | Lexmark X4550 Multifunction Wireless Color...

2 Answers

I can't get the computer to recognize it when i plug it in the usb port.


If you know the brand and model, these can be used to search for the correct driver. The driver will need to be downloaded for the scanner to be recognized. I would suggest searching for the driver for the specific model.
Thumps Up!

May 04, 2011 | Computers & Internet

1 Answer

My Zune HD 16 gig MP3 won't get recognized by my computer. I've plugged it into all four of the USB ports on my computer and my Dad's computer and it still hasn't worked. The Zune is instead replaced by a...


Ok this is either a usb hardware problem, a cable problem, or a zune problem.

Basically to find out which you need to do a process of elimination. plug in the zune and when it fails then unplug it and plug a different device into the cable (preferable as this eliminates cable and usb as probelm in one go) or into the usb port. Next is try a differant cable. And finally try the zune on a different computer. If the zune isn't recognized on a different computer it could be the cable or zune. Try a differant cable again.

Usually the most common problem is the device followed by the cable. Unfortunately the only reliable fix is to replace which ever is the problem.The cable ends sometimes get damaged or loose and you don;t get a good connection. Sometimes you can check this with a quick wiggle on the ends. If it suddenly gets recognized then the cable is the problem.If its the device there really isn;t anything you can do but replace it.

Feb 27, 2011 | Computers & Internet

1 Answer

I dont know much about pc how do i get my scanner on my pc


THE steps will guide you through a successful scanner to pc interaction
  • 1

    Unpack your new scanner and set it up. Follow package directions and setup instructions to assemble any parts that need assembly.

  • 2

    Plug in your scanner and power it up.

  • 3

    Insert the setup CD in your CD-ROM or DVD drive. It should autotomatically run. If it doesn't, click on "My Computer" and then on the CD or DVD drive to open the CD. Look for a Setup.exe file. Double-click on it to launch the setup disk.

  • 4

    Follow the onscreen prompts to complete the end-user agreement and install the necessary drivers and software to run your new scanner.

  • 5

    When prompted, connect the USB cable to the scanner, then plug the other end into the USB port on your desktop PC.

  • 6

    Windows will recognize that a new device is available on your computer, and find the necessary software and drivers to install it.

  • 7

    Restart your PC if prompted to do so.
    Troubleshooting

  • 1

    Check all cable connections to be sure that they are secure.

  • 2

    Disconnect the USB cable from the desktop and the scanner.

  • 3

    Turn off your computer and let it cool down for 10 minutes.

  • 4

    Turn the computer on, then turn the scanner on. Reconnect the USB cable to the scanner. Try connecting the other end of the USB cable to a different port on your computer.

  • 5

    If none of these suggestions solve your problem, uninstall the scanner and start over.

  • Oct 02, 2010 | Epson Perfection 1670 Flatbed Scanner

    1 Answer

    Usb divice not recognized by windows hooked scanner up to computer and box came up saying usb divice not recognized what do i do dlmcook@yahoo.com


    uninstall the program and unplug the USB cable

    reinstall the software but don't plug the USB cable in until the software tell you to.

    Jan 16, 2010 | HP ScanJet 2100C Flatbed Scanner

    1 Answer

    Windows XP does not recognize the Handheld scanner.


    My guess is that the USB hub needs to be plugged in ... if for some reason the usb hub doesn't allow you to plug it in then you need to get one that you can plug in... because I believe the scanner is using more power that the usb port can power. Scanner usually need to be plugged directly into the computer or they need to be plugged into a powered hub.

    I hope this helps!!!

    cdixon18
    The Man Inside the Machine

    May 11, 2009 | PSC QS6000 Plus Handheld

    1 Answer

    I am trying to reinstall HP Scanjet 5400c but it keeps telling me it can't initialize, no scanner recognized...WindowsXP.. it worked before, why not now?


    I had similar problem with my UMAX scanner on numerous occasions. I now have this pg earmarked for quick reference! may help I don't know for sure but it is an easy test and if it works your good to go!
    It is important that you connect the scanner's power and USB cables in the following order:
    1. Plug the power adapter cord into the scanner and into an outlet. The scanner's power will then be on.
    2. Connect the USB cable to the USB port on the
    back or front of the computer.
    NOTE: If you unplug the scanner's power ,you must also disconnect the USB cable from the computer. To resume use of the scanner, remove the power card, the the USB cable.

    Sounds like a lot but the order is essential!
    If it works, High lite Do unplug USB/unplug cable back of scanner/and plug cable back of scanner then USB!
    Good Luck Hope this helps!

    Mar 26, 2009 | HP ScanJet 5300C Flatbed Scanner

    1 Answer

    Need help to hook up IBM color flatbed scanner


    Attach one end of a parallel port cable to the parallel (printer) port on your computer and the other end of the cable to the computer port on the rear of the scanner. If you have a printer connected to your computer, you must disconnect the printer cable from the computer before connecting the scanner cable.
    If you have trouble attaching a cable connector to a port, be sure that you are connecting the correct end of the cable to the correct port.
    IF. . . you want to use a printer WITH your scanner, attach one end of the printer cable to the printer port on the rear of the scanner and attach the other end of the cable to the printer.
    Plug in power cord and then power up PC.
    Power on scanner. Install drivers. Restart PC to activate EZ Station buttons.

    Oct 11, 2008 | IBM Color Scanner Flatbed Scanner

    1 Answer

    Pc does not recognize 4490


    HI-

    Try to replace the usb cable and try to plug it in a different USB port on your computer. Hope it didnt break aything when it fell, try to check the ports from the scanner as well. make sure you are not getting any red light when scanner is turned on. check under device manager for conflicts under imaging devices. If you see a question mark or if the scanner is not listed unde imaging devices, keep me posted so that we can check on your unit. Thanks!!

    Jun 18, 2008 | Epson Perfection 4490 Office Flatbed...

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