Question about Canon PC-980 Color Copier

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Feeder is jammed - Canon PC-980 Color Copier

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  • tlcreno Oct 07, 2009

    Thank you for responding. We can not find anyone in our city that will repair it and replace anything.

    :(

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  • Canon Master
  • 3,614 Answers

Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Posted on Oct 07, 2009

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This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

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1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

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Thank you for using Fixya.

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