Question about Microsoft Xbox 360 Console

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Xbox 360 won't turn on

When my uncles were checking my electric power source in my house, I didn't disconnect all the outlets. However, after turning the power back on, I just noticed that my xbox 360 won't turn on. The power cord was connected to a surge (along with my flat screen, cable box, and DVD player). Everything cuts on except for my xbox 360. I tried connecting it straight to the wall socket, but still nothing.

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  • debee1 Dec 25, 2007

    xbox and now dell plasma neither are working i unfortuately think it blew up my tv and no light on the power supply and the blue light isnt turning on and i left my tv off for about 10 minutes any other suggestions?

  • Anonymous Jan 30, 2009

    We had a power cut whilst in the middle of a live game of Halo. The power supply lights up, but the box wont turn on. Not even to get the disc out!

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1 Answer

He should first switch his xbox 360 before his uncle check the electricity power source in the house.

Posted on Dec 24, 2007

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Trips after one minute- green indication of power supply turns to red


That doesn't sound good.

You should check if the outlet have over 240V, in that case, you should NOT use that outlet. If not, it might be the power supply that doesn't have enough resistance (electricity blockage that stop the console from being "overpowered") , and you should might get a new power supply.

Jan 10, 2013 | Microsoft 175W XBOX 360 Console AC Adapter...

2 Answers

Ac adapter is red, what should i do?


This problem occurs when the power supply detects a problem. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if:
  • There is too much current.
  • The voltage is too high.
  • The temperature of the power supply is too high.
When any of these things happen, the light on the power turns red.
Solution 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:
  1. Turn the console off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.

    Collapse this imageExpand this image unplugpowersupply.jpg

  3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
  4. After the power supply has cooled for two hours, reconnect the power supply to the console and to the wall outlet, and then turn the console on.
If the power supply light is still red, try the next solution.
Solution 2: Make sure that the power supply is plugged in loadTOCNode(2, 'whattotry'); Make sure that the power supply is directly plugged into a working wall outlet. Problems might occur with the power supply if it is connected through an extension cord or surge protector.

If the power supply light is still red after you connect the power supply directly to a working all outlet, try the next solution.
Solution 3: Plug the power supply into a different wall outlet loadTOCNode(2, 'whattotry'); To check the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a wall outlet that you know is working.

If this does not solve the problem, try the next solution.
Solution 4: Order a replacement Xbox 360 power supply loadTOCNode(2, 'whattotry'); If you've tried all the solutions above and your power supply light is still red, you should contact Xbox Support to order a replacement power supply.

To help the power supply work correctly, follow these guidelines:
  • Do not block any ventilation openings in the power supply.
  • Do not put the power supply on a bed, a sofa, or on any other soft surface that might block ventilation openings.
  • Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
  • Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register.
  • Do not use an unlicensed accessory, such as a third-party power supply or any accessory that plugs in between the Xbox 360 console and the power supply.
  • Plug the power supply directly into a working wall outlet. The power supply might not work correctly if it is connected to an extension cord or surge protector.
hope this helps.

Apr 10, 2011 | Microsoft Xbox 360 Console

1 Answer

My uncle has a banned axbox aand we put are memury card in and then he toold us that his xbox was banned and then we went back to my house and it say it corupted


The problem is possibly your memory card. Some memory cards can be corrupt, and effect your Xbox 360 console if plugged in. Disconnect any memory units such as your memory card, then turn on your console. If the problem continues, please respond back saying if there are any red rings on your Xbox 360. If there is not, it is your memory card.

Jan 08, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 turns off whenever i play a game. We have two xbox's and one turns off very quickly when playing games, and the other turns off after about 10minutes of game play. This happens with all...


There could be several causes. If you’ve managed to run other appliances with the same voltage through these power outlets without them turning off then it won’t be the outlets themselves.

It could be the power cable; try swapping them to see if this affects the frequency (10 mins vs ‘very quickly’). If this makes no difference then it won’t be them that’s at fault.

The most likely cause (unless both are simply faulty) is overheating. The Xbox 360 produces a lot of heat and there’s a failsafe built in to turn it off immediately if either the fan is malfunctioning or it’s too clogged with dust to ventilate properly.

Make sure nothing is sitting on top of them and that all ventilation areas are clear. If you think there’s a chance they might have become dusty, get a can of compressed air to dislodge any built up dust in the vents & a vacuum cleaner to remove it.

Oct 09, 2017 | Microsoft Xbox 360 Console

2 Answers

The ac adapter red light stays on and the counsole will not work


This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

• There is too much current.
• The voltage is too high.
• The temperature of the power supply is too high.

When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

Step 1: Make sure that the power supply is cool

The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

1. Make sure that your Xbox 360 console is turned off.
2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

Step 2: Make sure that the power supply is plugged in correctly

Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

If the power supply is still not working as expected, use the steps in the next section.

Step 3: Plug the power supply into a different wall outlet

To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

If this does not resolve the problem, use the steps in the next section.

Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

If this does not resolve the problem, use the steps in the next section.

Step 5: Obtain a replacement Xbox 360 Power Supply

If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

Console will not power up. Have checked power source OK.


try blowing on the cables.if the dosen't work there is a a plug in on the back of it and it takes alot of strengh to plug that plug in.OR if that dosen't work plug in the xbox 360 in a different outlet in your house.

Dec 20, 2009 | Microsoft Xbox 360 Console

1 Answer

Power supply light is red


This issue occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply will turn itself off if one of the following conditions is true:
  • There is too much current
  • The voltage is too high
  • The temperature of the power supply is too high
Under these conditions, the light on the power supply turns red.

Step 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or that it has already overheated. If the power supply light is red, follow these steps:
  1. Make sure that your Xbox 360 console is turned off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall socket.

    For more information about how to disconnect the Xbox 360 power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect the Xbox 360 power supply
  3. Let the power supply cool for several hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall socket during this time.
  4. After the power supply has cooled for several hours, reconnect the Xbox 360 Power Supply to the console and to the wall socket.
If the power supply light is still red, go to step 2. Step 2: Make sure that the power supply is plugged in correctly loadTOCNode(2, 'whattotry'); If the power cord is plugged in to an extension cord, a surge protector, or a power strip, the current or voltage that flows through the power supply may not be correct. Make sure that the power supply is plugged directly into a working wall outlet.
Step 3: Plug the power supply into a different wall socket loadTOCNode(2, 'whattotry'); Try a different wall socket. Ideally, plug the power supply into a wall outlet that is elsewhere in the house.

Jul 16, 2009 | Microsoft Xbox 360 Console

2 Answers

Dead Xbox 360


Yes, the power brick has a yellow/orangeish light, It does not turn green when I try to power on the console.

Aug 20, 2008 | Microsoft Xbox 360 Console

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