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Paper stuck in Deskjet 930C put new paper in tray but jammed and I can't get to it to pull it out

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  • eswanay Oct 07, 2009

    What is your solution? I sure did not see any.

  • eswanay Oct 07, 2009

    Us it possible to get paper jam fixed in printer?

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Posted on Oct 07, 2009

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See if this site works for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09128&tmp_track_link=ot_faqs/top_issues/en_us/bpd09128/loc:5&lc=en&dlc=en&cc=us&lang=en&product=60096

Posted on Oct 07, 2009

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1 Answer

Paper jam


Here is some tips to avoid paper jam..

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams, reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what paper you should use with your printer your printer documentation will list the paper compatible with your printer.
  • Do not mix the paper you're feeding into the printer at one time. If you need to change the paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.


**If you need any kind of technical assistance you can contact support cell at here

Jan 24, 2013 | HP Deskjet 3050A J611G Inkjet Multifunct

1 Answer

Our Deskjet D4160 had a jam and the paper was pulled out. the paper feed button is blinking and does nothing when we push it. We have restarted the computer, unplugged the printer. What can we do to get it...


hi

1. 1
Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis.
2. Step 2
Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray.
3. Step 3
Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper.
4. Step 4
Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine.
5. Step 5
Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine.
6. Step 6
Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam.
7. Step 7
Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jul 07, 2010 | HP Deskjet D4160 InkJet Photo Printer

1 Answer

Deskjet 930c; after a paper jam, the fault (middle)lamp keeps blinking. When I press it, a sheet of paper is drawn halfway through and a second press of the button completes the paper passing through. But...


there is a piece of paper left from paper jam inside the printer. open the printer in rear side portion and remove the paper inside. don't open in front of the printer it can damaged some mechanical parts of your printer.

Mar 22, 2010 | Office Equipment & Supplies

1 Answer

Paper is jammed and unaccessible to pull out is


Hi,

Never try to pull paper from front cover, if cause mechanical damage to the device, Try to pull it from back of the printer or from paper tray,Visit this link to clear paper jam & Carefully follow the instruction:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud09128&cc=us&lc=en&dlc=en&product=60096

Have a nice day....don't forget to rate the solution.

Feb 20, 2010 | HP DeskJet 930c InkJet Printer

1 Answer

I have a Deskjet Printer 930C and the paper is jammed solid and I cannot release it. I am a home user


HP printers have a panel door which you can open when a paper jam happen..it is usually located at the back of the printer.

Sep 21, 2008 | HP Office Equipment & Supplies

1 Answer

Haven't correct driver


If it junks paper in tray, that it is not a driver problem, it is someting wrong with the mechanics.

In any case here is the driver.

Here is explained how to reinstall driver

Jul 08, 2008 | HP DeskJet 930c InkJet Printer

1 Answer

HP 930C PRINTER


remove the back part of the printer(after unplugging offcourse) then pull the paper slowly it will come out with you

Nov 24, 2007 | HP DeskJet 930cm InkJet Printer

2 Answers

Paper Jam


I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.
BurntLime

Oct 29, 2007 | HP DeskJet 960c InkJet Printer

2 Answers

Deskjet 930c printer


Good for you for being on the internet and posting the question! The yellow light usually means, paper, ink or a jam. If it's got paper and ink, check for jams and even power cycle it and see if that helps. And try printing, it may just be reporting low ink. Good luck!

Jun 09, 2007 | HP DeskJet 930c InkJet Printer

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