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Model Cannon MX310 - replaced ink cartridge, both black and color. Window states, check ink - black and color. Will not work. Replaced with new cartridges again. Still will not work

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Is the carriage unit moving?If not the carriage motor is defective.If moving the problem is in the carriage unit or logic board assembly.

Posted on Oct 09, 2009

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This is the 1st time I had to replace an ink cartridge since I bought this Canon MX310 last year, and since I never used the color, I just went out and bought a black cartridge. Now the window is showing...


Hi,

Ink cartridge always has an expiry date like medicines as you had told that its an year old & you never used the cartridge so their could be a possibility that this might be gone expired. So please check the expiry mention cartridge.

Oct 15, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Trying to change from black and white printing to color on canon mx310 please please help


Go to Cannon My Printer file, Click Printer Settings, Click Maintenance Tab, Click Ink Cartridge Settings, Select the ink cartridge for printing, Hit ok.

Apr 02, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I installed new ink cartridges, printer detects a problem


You could try doing the clean program 3 times and then doing a nozzle check. I have had the same problem with both cartridges since I got mine refilled at Cartridge World and they told me to do this. It works sometimes but when I print again the page doesn't print well and I repeat the process.

Mar 22, 2010 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Ran out of color ink on cnnon mx310 ... want to


If when you attempt to print only with the black cartridge installed but it won't print, then this specific printer requires that color ink also be installed. Typical with most inkjets.

Jul 07, 2009 | Canon MX310 Office All-In-One Printer

3 Answers

HAving trouble printing


Check and make sure you did buy the right one first.

Apr 23, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have a cannon MP160 printer. Color ink button is flashing. The color ink cartridge is empty. I replaced the black ink cartridge and want to print in blank ink only. However, I can't get the color light...


try to go into the software for the printer and find a rest ink cartridge button. This will make it think it has a new one which wil let you print in black by selecting black print only

Jan 08, 2009 | Office Equipment & Supplies

2 Answers

Ink is low unable to scan/fax


I had the same problem. I had just installed new black ink cartridge and had the same problem "CHECK INK" and alarm light is on. My color ink had just runned out. I was just about to go buy the color ink to see if it would fix the problem but decided to try it one more time. This is what to do..Click on the print command and a cannon message will pop up saying that you have no ink (it being the black or the color) then you will get the CHECK INK message all you have to do is PRESS the "Stop/ Reset" button for atleast 5 seconds and it will let you print..

Dec 22, 2008 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Reset Ink levels for canon mx310


How to reset Canon MX310 printer low ink signal

1. Power off the printer.

2. Holding the stop/reset button, press and hold power button also. Hold both buttons together for 5 secs.

3. Still holding the power button, release the stop/reset buton, then press the stop/reset button twice.

4. Release power button (the screen should now say 'Service Mode').

5. Wait until the power button lights steady green, then press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the indicator should turn steady orange.

6. Press the power button once, (the orange light should go off).

7. Open the printer and remove both cartridges. Wait for 10 seconds. Replace the cartridges and close printer. Wait for 30 seconds.

8. Press the power button, and wait until printer has shut down.

9. Press power button to power up. The printer will feed one piece of paper, then ask you to set the language.

10. The page counter is now reset! Enjoy.

Jul 29, 2008 | Canon PIXMA iP4200 InkJet Photo Printer

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