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Will not print anything off computer

I am unable to print anything off from my computer. Message says "printer cannot communicate with the computer". Have followed all remedy suggestions including borrowing a friend's same model printer with different leads etc. It does not print off on that printer either.
I am able to transfer scanned documents from the printer onto a computer software package I use. Printer also photocopies OK.

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If your using a usb try to connect it other usb slot see to it that your computer recognized it and you install the appropriate driver for your printer. good luck!!

Posted on Oct 07, 2009

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Posted on Jan 02, 2017

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