Fisher price digital arts and crafts studio

Finally able to install...Copy the contents to the CD into your hard drive, edit the Options.ini file so that it reads ShowVideoAdapterDetails=1. It will allow you to bypass the video memory check....Hope this helps

I had the same problem when I have 128Mb Ram and I run software like Photoshop and Illustrator on my PC! What you need to do is to unplug the tablet and restart your computer, then set your display settings to 1024x768, 32bits colour. Reload the CD, plug the tablet when prompted and then it should run! It worked for me. Good luck! It's bit a bit of a nightmare to install but once it works it is really great!!! Cheers, Emmanuelle

any help I can not find the CD that came with my daughter Digital Arts & Crafts Studio can any one email me a copy or tell me where to find it?

i find it hard to believe this product works on any machine. i have setup a pc dedicated to this product for my kids. it has a brand new clean install of xp sp2, .net 2.0 and directx 9.0c installed. i am running in 1024x768 32bit and have 64mb of video memory with the latest display driver installed.

when i run dxdiag on the machine prior to installing/attaching dacs, everything checks out fine.

after installing and attaching dacs, dxdiag fails on directinput test - Faulting application dxdiag.exe, version 5.3.2600.2180, faulting module dinput8.dll, version 5.3.2600.2180, fault address 0x00016324.
research on the net for directinput issues shows they are always HID related - meaning this is Fisher Price's job to fix/patch their faulty HID implementation for this device.

further evidence: after installing DACS, device manager shows 2 new HID devices attached: "HID-Compliant device" and "USB Human Interface Device". when i disable the "HID-Compliant device" in the list and rerun dxdiag, it does *not* fail on directinput. unfortunately, disabling this device makes the unit not functional.

lastly, the hardware itself appears ok, as the console test app shows green circles on all input buttons/pads when both HID devices are enabled.

needless to say, my 5yr old daughter is looking at me like an idiot for the entire week of christmas. so happy to have spent 15 hours now researching and diagnosing and reinstalling software only to end up empty. my favorite is the 'coming soon' dacs update page on fisher price's site - if this crap wasn't ready for market, you should have labelled it BETA. you also should be hosting this discussion on your own site, not forcing us to clog up fixya. competitive market out there, this definitely plays into my product purchase decisions going forward.

WELL DONE TO ptfca.
That has worked. I had given my daughters favourite christmas present up as a bad job and was about to return it to Sant's toys r us!!!
I did as you said, renamed the directorys as you did and it works perfect!
I Have 1 HAPPY 4 year old girl!!!

I renamed:
c:\windows\Microsoft.NET\Framework\v1.1.4322 to ZZv1.1.4322
and I renamed:
c:\windows\Microsoft.NET\Framework\v1.0.3705 to ZZv1.0.3705
then I rebooted.
Thank you SO SO much for posting taht!

I was having the same problem. I changed the options.ini file as suggested but it still would not run. Finally I found an update for my Video Card on line and installed it. Program will run now, but definately has some major flaws. It only runs for a certain period of time and the freezes up. I do not have 64 mb video card so maybe that is the problem with the freezing. Hope this helps. I know I had a very disappointed little girl here the last few days until I got it running.

Hi i bought the dacs but have found out my pc has only got 32mb not the required 64 can i work around this or do i have to buy a new graphics card plz help. thanks in advance

Okay, I got mine to work!

I was getting the "Common Language Runtime Debugging error".

Looks like the lousy .NET Framework was to blame. I had 1.1 installed and it appears the program installs a hotfix *and* 2.0.

I uninstalled *everything*. The Studio software, NET 2.0, the hotfix, and NET 1.1.

Reboot, and reinstall from the CD and presto, it's working

I got a line on the problem while searching for the error type online. One site talked about how apps written in one version can act funky when run in another, even newer version. The suggestion was to reinstall the exact same version of NET Framework the software is written in.

I'm guessing that they never cared to test it in any other version than 2.0.

Hope that can help someone else!

My problem is the digital arts and crafts studio console was not found pleas help me i have all requierements, my windows vista detect this console and install hid sipositive but dont turn on
help me please

I have Windows vista

Intel(R) Core9(TM) 2 cpu 6600 @ 2.40GHz
2046MB RAM

Direct X 10
NIVIDIA GeForce 7500 LE = 1017MB approx memory

Still cant get it to install!! Have phoned many times and they've sent me emails for graphics card driver updates but still no luck. When I reach the stage where it tries to locate the digitalarts and craft studio it tried 10 times before telling me to try again and then phone the customer support. I have tired all usb ports and it is not connected through a usb hub.

Anyone got any info on how to get it working? Customer support doesnt seem to have a clue!!!

Help - Cheers

My problem:
When turning the toy ON, a "Just-In-Time Debugging" dialog window comes up displaying the error message: "An exception 'System.ObjectDisposeException' has occurred in DACS.EXE"

My Solution:
1. Bring the "Display Properties" dialog window (right-click on the desktop, click on Properties)
2. Click on the "Settings" tab. (make sure your screen resolution is set to 1024 by 768, and the color quality is 32 bits)
3. Click on the "Advance" button (this will bring a new dialog box)

On the newly opened dialog box:
4. Click on the "Troubleshoot" tab
5. Set the "Hardware acceleration" to "Full" (drag the slider all the way to where it says "Full")
6. Click "Apply", then "Ok" (this will close the dialog box)
7. Close the "Display Properties" dialog window by clicking on the OK button.

Try turning the toy ON now. I hope this helps.

Comment:
My problem was that DirectX was not enabled in my computer (Dell Latitude D505, 1GB RAM, 64MB video). And this is my fault as I remember playing with those settings some time ago.
Having said that, the error message reported by the debugging window is completely useless as it does not say what triggered the exception (programmers may recognize this kind of exception which occurs when you try to access an object that has been already disposed) There is no way that that error message helps solve the problem.

How did I find this solution?
The common theme in (most) of the problems reported here has to do with the video card/memory.
I followed fingers2007's suggestion of running DXDIAG and, in the "Display" tab, I noticed that:
a) "Approx. Total Memory" was set to "n/a"
b) The "DirectX Features" DirectDraw Acceleration, Direct3D Acceleration and AGP Texture Acceleration where all "Not Available" (turning DirectX on in my system only enables the first 2 --which seem enough to get DACS to work)

That is what led me to believe that DirectX was not enabled (fingers2007 mentions that if you have DirectX working you would see the word "enabled", though I did not see that in the DXDIAG window [?] )

I hope this helps and best wishes. [AREVIR]

any help I can not find the CD that came with my daughter Digital Arts & Crafts Studio can any one email me a copy or tell me where to find it? isubh@hotmail.com

Lots of problems with this thing. I also had the problem where it said I had <64MB video card (but I have a 128 MB). I was able to work around this by just rebooting clean and reinstalling.

Next problem... it worked one time for me, then the next day I couldn't get it to launch. Rebooted, renamed the .net framework directories other than the 2.0xxxx one that someone suggested, and rebooted, this still didn't work on it's own. NOTE: if you have trouble renaming one of those, do ctrl-alt-delete, click on processes tab, and then find the process named "DACSMiniApp.exe, select it, and click End Process. Then you can rename it.

After a clean reboot, and all that, I still couldn't get it to work, so I unplugged it and plugged it in again to a different usb port and it worked. Hopefully someone else may have limited success with this as well.

I am also getting the same problem as Solution #5. There seems to be 4 or 5 screens and it's very jerky. I had no problems with freezing or debugging or installing, like other people seem to have. Utility testing came out fine. Installed all updates, uninstalled and reinstalled everything. Changed the names of Microsoft.NET folders. Nothing seems to work. In fact, after I installed the Windows updates, the computer kept getting to the desktop, then immediatly rebooted itself, over and over, until I went into safe mode and restored it to yesterday.

So any help would be appreciated.

I have it installed and running somewhat. When you select a template or background it displays multiple, and I mean multiple layers to the point it is unrecognizable. When you draw with the stylus you get 4-5 simultaneous iterations which all vanish when you lift the pen. After a while the cursor becomes very jerky as the multiple layers bog down the system. Audio is okay. Opening screens and utilities are fine. Test utility idicates everything functional. Seems when it is required to handle layers, the problems start for me.
I have an Intel Celeron 3.3 Ghz 512M ram 64M video card. I have gotten all driver updates, loaded and reloaded program. Tried different USB ports. Changed hardware acceleration and screen resolution. Talked to cust service. They said I've done everything they can advise me too.

Have sent them log files that will get passed on to the software guys. Still waiting. I think it is in the software, at least for me.

btw: I don't want to have to changed my resolution everytime the kids want to play it. The program should do that automatically. Most other games do. They can handle plugging it in and pushing the on button, but I don't want them getting into desktop properties.

can this product run on mac osX?

Fisher price digital arts and crafts studio Glad to see i not the only one with a problem with this equiptment .
Well i did have a problem until i put it on my pc to see if it was faulty goods.

It is essential that the software can access the net , to register and update.
check that your firewalls are not restricting this access.

Min spec requirements.

• This product works with Vista, Windows 2000, and Windows XP.
  
• Processor: 750MHz
  
• Memory: 256MB RAM
  
• Hard Drive space: 200MB available
  
• Video Graphics Resolution: 1024x768
  
• Video RAM: 64MB
  
• USB port 1.1
  
• Recommended: color printer and internet connection for software updates

The Digital Arts & Crafts Studio requires certain minimum video card capabilities to run. These are:
- Compatibility with Microsoft DirectX 9
- 64MB or more Video RAM
If you are experiencing issues getting the software to run, or are having other odd on-screen behavior:
1) Turn off Digital Arts & Crafts Studio using the On/Off button in the back right corner of the console.
2) Make sure your display is set to 1024x768 and 32 bits per pixel. To do this, right click anywhere on your Desktop, select Properties, then click the Settings tab.
3) Check that your video card meets both of the above requirements by doing one of the following:
*Click Start, then Run, then type DXDIAG into the dialog box and click OK. Click on the resulting Display tab to find the display memory. The line "Approx. Total Memory" will tell you how much Video RAM you have. It will also let you know if you are DirectX compatible (you will see the word "enabled").
TO POSSIBLE CHANGE your video memory follow:
If you don't have enough Video RAM or are not DirectX 9 compatible, try one of the following:
*Check your video driver to see if you can adjust the amount of Video RAM (right-click on the Desktop, then select Properties, then Settings, then the Advanced button)
well hope this helps some very unhappy children as mine was ..
come on fisher-price more testing required and full software would be nice ...
as for it ....me daughter loves it .....!!!!!!!...

On vista 64bit you need to uninstall netframework 1 and hotfix as vista has net 2 installed as default

It depends on your video card and your ram memory. It is hard to tell you what to do without knowing your windows platform and the computer specs.

If you can tell me the platform I may be able to help you. Is it xp, or 2000, or 98 etc.

If you have xp, hit 'start', 'control panel' and then 'system' and it will tell you what the computer is.

Re post that information, especially the RAM and processor.

hola no he podido lograr utilizar el

Can anyone send me a copy of this software? Seems like it got lost within the big move.

Try this link . . . http://www.adobe.com/photoshop7

For find best solution.

19

Gday Paulalb,
You need a video card mate =) Simple as that, I'm assuming your useing the onboard video on your machines (where the monitor plugs in next to all the USB ports Network port and keybaord and mouse ports)

Your on board video wont have 64mb of video ram, So you need to upgrade your machine with a video card, Go to your local computer store, get them to find out if the video card needs to be AGP or PCIexpress and then just buy the cheapest they have to offer, you wont need much to run the digital arts and crafts studio but you do need that little bit more then your motherboard video can run.

We got this product from toys r us in april its now may and we still cant get it on, when we took it back to toys r us as you do thinking only you could buy the only dud in the whole store, it installed fine silly me, I must have done something wrong, back home then to sort it out, in my dreams, right back the shop, we got same problem again we told them, they suggest that we check our pc spec' i told them we had already done that and it passed the lot, so we had none of them fobbing us off £50 is £50, so they sent it off to QA to be tested, WE had to phone them half a dozen times and one month later they say oh its been here for two weeks sorry and that was today got home and what do you know its still not working so i look round on net for help and here i am reading a whole bunch of posts about the same thing, someone has got to take the blame for this and FISHER PRICE stand out as the first choice candidate.

I GOT IT!
Firstly, I am a systems analyst and I want to say this software is clearly not ready for release. However, after 2+ hours of screwing around with it, I finally got it to work.

Solution #7 is the answer. Go to add/remove programs. Get rid of ANY AND ALL .net framework applications/hotfixes you see there. Completely uninstall the fisher price software. Reboot. Then go back in and re-install the fisher price software. Note that this time, it will do some .net software configuring (which it would not do before) before it actually begins the install.

I'm 37 years old and I have to admit now that I got through the installation hell, the thing is fun to play with!

I don't like that it starts-up as soon as I turn my PC on and I don't like that it placed an icon in my systems tray. The program is a complete memory hog and if I didn't love my son so much I would uninstall the whole friggin thing.

as for the issue of not seeing a 64mb video card, once I reinstalled directx 9c (win 2000) it finally decided to recognize the video. But I am still unable to get the thing working, everytime I do the test the software "stops responding"
still troubleshooting

xsa

Misery loves company! Glad I found this web page. Five year old crying. Dad swearing. Spent 5 hours uninstalling, reinstalling, trying to disable one of the two HIDs etc. Have a Dell with 3 gig processor and 2 gigs of RAM. Video card is 256 meg.

When I push the on button, the thing starts up - I get the intro with the FP logo etc. and then the screen turns white and everything freezes. FP sent my questions to their engineers.

Maybe I will hear back by next Christmas... In the meantime my 5 year old is bummed out.

Here is the direct tech support line for Fischer Price and the DACS. 1 888 892 6123.
I contacted consumer relations and they redirected me to this number. Haven't tried them yet but thought I would pass it along to the other disappointed consumers.

When I installed it on my pc it caused a problem with all of my 3D PC games (NBA LIVE 07, Madden 07). When I would go to start these games I would get an application error. At first I wasnt sure whether my video card was going bad or what. I repaired windows from the setup disk, and the games worked again. However, when I reinstalled the arts and crafts studio the problem came back. I have come to the conclusion that I will not be able to install this software on my PC and will have to tell my 6 year old that Santa brought him a bum toy.

I have problem also on my windows vista Basic. I have a promt seing the video adapter driver is not properly installed or is not compatible. Any sugestions?
Thank you