Question about ATI RADEON HD 2400 PRO Graphic Card

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An incompatible video signal has been received check the output device settings connecting a sharp aquos to my ati radeon HD2400

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  • Albertus Kriel
    Albertus Kriel May 11, 2010

    what connection are you using? dvi or rca or vga?

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  • 53 Answers

What the problem is your pc is displaying a resolution you monitor cant display most likely its to low do you have a 2nd monitor you can hook up to set resolution Once you have done that set resolution that your new monitor can take and then hook up . when i moved from a 19inch monitor which ran at 1280 x1024 to a 32 inch samsung 1360x768 i had same problem as my screen cant display that res so set to what ya monitor can do .If you dont have a second display keep connected turn pc off with only your sharp cable in and it should turn on once into windows

Posted on Oct 11, 2009

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1 Answer

My Radeon card isn't recognizing the monitor and Catalyst won't read its full resolution (1024 x 768).


Hello there
The HD 2400 is a pretty old card and I doubt it will give brilliant graphics.or will it run DX11
However.
1)Have you disabled the 'on-board' graphics in your BIOS settings ? Your computer will not recognise it if the old on board chip is enabled.
2) Have you tried connecting the 2400 using the 15 pin video connector ?
3) You say it isnt 'recognising' the hd2400 and yet you are saying the monitor is working at 640 !!!! Which is it. Does the monitor work on the old onboard output or the HD2400 ?
4) The version of catalyst depends on your operating system and whether 32 or 64 bit.
Use the right one via here http://support.amd.com/en-us/download
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5) If the monitor does not work at all on the HD2400 try the card in a different PCI slot.
6) ALWAYS check after you start the PC that in 'Device Manager' that the display adapter (hd2400) is recognised.
7) run ' DXDIAG ' to see how good the monitor is. (type in dxdiag the start orb search box)

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1 Answer

Incompatible video signal has received check output device settings


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1 Answer

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1 Answer

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