Question about Genius Soundmaker Value 5.1

2 Answers

Cmi8738c3dx sound card causing PC to hang up to welcome/logon screen

Good day Sir/Ma'am!
I just want to fix my PC's problem regarding sound card(cmedia value 5.1).
before adding my sound card my PC is working well, but when I installed the said sound card and the driver there the problem goes. I can't solve it on my own because of my limited knowledge.

Could please help me regarding my problem sir/ma'am. Thanks in advance.


Posted by on

  • Pols71 Dec 24, 2007

    Thank you Sir for your quick solution!

    My OS is XP2, and I already did disabled the audio settings from the BIOS of my PC. The installation cd is hard to install as well as to unistall. Finally, I installed it, but another problem goes on as I restarted my pc it hangs up to up to before welcome/logon screen and my monitor is in blank mode where only I can see is the black screen. Could you please advise me of what to do so this problem could be fixed.

    Thanks in advance for your assistance.



  • maom_14 Sep 30, 2008




2 Answers

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  • 108 Answers

Check whether the sound card drivers compatible with your present operating system. if your Pc built with Vista OS. then Get a vista driver from its official website.Some times When you install any devices or driver that might change the system files. even it may corrupt the files due to its incompatibility. Some mother board and Bios does not support some type of Sound cards . if your Motherboard has onboard audio .then disable it through Bios utility. uninstall the sound card,drivers. Remove the Sound card. REplug it. Restart the Pc. this time you can get add new hardware window. install the drivers. if problem still persists contact service centre.

thank you !

Posted on Dec 24, 2007


Thank you Sir for your quick solution,
My OS is XP2, I already disabled the audio settings from the BIOS but the problem still there, its hard to install as well as to uninstall. Finally, I installed it, but another problem goes on as I restarted my pc it hangs up to up to before welcome/logon screen and my monitor is in blank mode where only I can see is the black screen. Could you please advise me of what to do so I can fix this kind of problem.

Thanks in advance for your assistance.


Posted on Dec 24, 2007


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