Replaced Yellow print cartridge and still get the message
I replaced the yellow print ink cartridge when alert of low ink appeared. In fact I tried several of the correct HP yellow ink cartridges and still get message and unable to print. Very disappointing as printer was just few days past warrantee. Other features continue to work and would be great to be able to print and copy. Would appreciate help to get printer working again. Seems a shame that one problem incapacitates the entire process.
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Re: Replaced Yellow print cartridge and still get the...
This is a common problem with compatible cartridges where the chip on the cartridge is faulty, missing or is not making contact correctly with the printer cartridge connectors. The first thing to do is make sure that the plastic seal has been removed from the chip and that it is free of any residual adhesive etc. You can clean this with a cotton bud soaked in isopropyl alcohol or VCR tape head cleaner. DO NOT USE SURGICAL SPIRIT or any other cleanser as this will either leave a residue itself or damage the plastics and rubbers in the printer. Once cleaned reinsert the cartridge and try again. If this is still unsuccessful the best solution is to return the cartridges to the vendor where you bought them and get another brand of cartridges or use genuine original cartridges. When you find a reliable manufacturer of cartridges, stay with them. Don’t forget to clean the print head and realign & recalibrate the printer at every cartridge change for optimum results. Also make sure that you use high quality paper for the best images results. If you have colour or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge.
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First thing I would do is to remove the yellow and put it back in, making sure it snaps in place properly. If that doesn't fix it you might be having a problem with the electrical connections on the print-head. Print-heads do act up sometimes. If it were mine, I would remove the ink cartridges and then remove the print-head and clean the electrical connections off on the print-head and the corresponding connections on the printer, using a alcohol wipe or something similar. Reinstall the print-head and ink and try it again. If that does not work you may need to replace your print-head. They are about 30-40 bucks online.
First try cycling the power to reset the unit. Turn off the printer. Then unplug the power cord from both printer and the outlet. Wait at least 30 seconds then plug it back into the outlet and then the printer. Turn on the printer.
If the error persists, clean the print head contacts. With the printer on, open the top cover. Press and hold the OK button for 5 seconds; the carriage will move to the left side of the printer. Release the OK button. Wait until the carriage is idle and silent. Unplug the power cord (do not use the power button to turn off the unit). Lift the handle on the print head with the error message (all for you but do them one at a time). Pull out the printhead from its slot. With a dry, soft, lint-free cloth wipe the copper electrical contacts on the front (not the nozzles at the bottom). Repeat until all the left over ink is gone and then dry with a new, clean cloth. Use another dry, soft, lint-free cloth to clean the contacts inside the printer. Remove any lingering debris.
Plug in the power cord and press the power button. Reinstall the print head (the screen should be reading printhead missing). Make sure it is firmly in place with the contacts touching the ones in the printer and the latch is secure. Repeat the steps for the other print head. Then close the top of the printer. Print an alignment page (should be automatic).
If this doesn't work, try a new print head (HP not remanufactured). The final option is servicing the unit.
maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue.
The Ink Cartridges Empty options are described in the table below:
Ink colors outOptionPrint mode possible
Cyan, Magenta, or Yellow (any or all)
Continue with other colors
Cyan/Magenta/Yellow mode (composite black)
Text and photo quality will differ from those printed when all colors are available
Light Cyan or Light Magenta (either or both)
Cyan, Magenta, or Yellow (any or all)
(Black still available)
Print with black ink only
Hi there Dell Printer 944 error message 1102 Please unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Now plug everything back in. This will reset any error messages the printer has. Now open the printer with the power on and the cartridges should go to the center to be replaced. Take out both Dell Series 5 ink cartridges and make sure the tape is off the cartridges and insert both back in and make sure the seat properly and latch. Close the printer and it should print an alignment page. If you still get the error message Why does my Dell ink cartridge level still show up as "low ink" after refilling them? Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message. Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems. This post is in no way a validation of refilling ink cartridges. Why my printer is reporting “low ink" after using refilled/remanufactured ink cartridges? Most ink cartridges have sensors that report the ink level.The “Low Ink” is usually the last sensor (fuse) before running out of ink. Since the sensors are fuses that open when the ink level drops, they cannot be reset.If you are using refill or remanufactured ink cartridges, the best thing to do is to disable “ink alerts” on the printer’s software so you don’t keep getting “low ink” messages. To disable “Ink Alerts” on Dell inkjet printers: 1.Open the Dell printer software (All-In One Center, Tool Box, etc) 2.Go to Settings 3.Advanced 4.More Options 5.In the “Appearance Mode, window, check “Never display the Printing Status window” and “Display the low ink alert only when the cartridges are almost empty. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
I had the same problem with the yellow cartridge.
Yellow quit printing, put in a new yellow and
still would not print yellow.
I had a help file, don't know where I got it, but
it suggested replacing the black ink cartridge
also, even though the black wasn't low yet.
Replaced the black, ran a few nozzle cleans and
everything worked fine. Don't know why.