Question about GE JES738 Microwave Oven

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Microwave oven push buttons not working no sound not functioning

Model-GE space maker-JVM1440BH04, Manufacture-2006 july

When I try to push the buttons nothing happens, no sound, started with couple of buttons now none of the buttons are working

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  • 9,098 Answers

You have a failing membrane keypad.

On this model, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame. That is a simple do-it-yourself job.

It is part number WB07X10950 and you can get it here for $89.59 (compared to over $135 from from GE!).

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Then you unplug the keypad (as per the photo below) and move the circuit board into your frame.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Microwave oven push buttons not working no sound n - 34374fd.jpg

Some connectors on the relays may have a lock:

positivelock.jpg

Posted on Oct 11, 2009

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I'd suggest contacting the manufacturer to get it fixed free or better still, if you've had it less than 30 days, I'd have the dealer replace it.

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